Country General Manager

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Develop and execute growth strategies to expand market share, increase profitability, and defend against competition in alignment with global objectives.
• Own and manage the P&L for the region, ensuring financial performance targets are met, and driving cost optimization initiatives.
• Build and maintain strategic relationships with key market stakeholders, partners, and customers to gain insights, understand needs, and enhance business offerings.
• Lead the transformation and innovation of business processes to improve operational efficiency, customer satisfaction, and competitive advantage.
• Foster a culture of customer-centricity at all levels, driving measurable improvements in customer service, retention, and satisfaction.
• Ensure legal compliance and adherence to group best practices and standards in all business operations and processes.
• Develop a sustainable talent pipeline, ensuring the ongoing development of high-performing teams to deliver for customers and create an exceptional workplace for employees.
• Collaborate with global and other regional teams to align strategies and ensure consistent delivery of corporate objectives across the region.

Country General Manager Mexico

Location: Mexico City, Mexico

Our purpose is to connect people life's essentials every day. We are trusted by the world's largest brands to move more goods to more people in more places than any other organisation. That’s how we contribute to a more sustainable future.

We are seeking an exceptional business leader to join CHEP as Country General Manager, leading one of the most important and strategically significant markets in Latin America. This role carries full accountability for the performance, growth, and long-term success of the Mexico business and a workforce of approximately 300 employees. This opportunity is designed for high-potential leaders who have demonstrated the ability to lead with impact, navigate increasing complexity, and are ready to continue growing their leadership journey.

Reporting to the CEO, CHEP Latin America, the Head of Mexico will play a critical role in shaping business strategy, accelerating profitable growth, strengthening customer partnerships, driving operational excellence, and building a high-performing organization for the future. This leader will also serve as a key member of the Latin America Leadership Team, contributing to the broader regional agenda.

What You'll Do

• Lead the overall strategy and performance of the Mexico business.
• Drive sustainable revenue growth, profitability, cash generation, and return on invested capital.
• Develop and execute commercial strategies that strengthen customer relationships and expand market opportunities.
• Champion operational excellence and continuous improvement across the business.
• Improve asset efficiency and reduce asset losses through effective leadership and execution.
• Lead business transformation initiatives, including innovation and digital capabilities.
• Build, develop, and inspire high-performing teams while creating strong succession pipelines.
• Foster a culture centered on safety, customer focus, accountability, and inclusion.
• Collaborate with regional and global stakeholders to deliver strategic priorities and business outcomes.

Who You Are

You are a commercially minded and strategically focused leader who has successfully led complex businesses and delivered results through people, customers, and operational excellence.

Ideal Experience & Qualifications

• Proven leadership experience with significant business accountability.
• Demonstrated ownership of business performance, including financial and commercial outcomes.
• Strong experience leading growth strategies and transformation initiatives.
• Success operating within complex, matrixed, multinational organizations.
• Track record of building and developing high-performing leadership teams.
• Experience managing senior stakeholder relationships across diverse business environments.
• Bachelor's degree in Business, Finance, Engineering, or a related discipline.
• MBA or postgraduate business qualification preferred.

Leadership Capabilities

We are particularly interested in leaders who demonstrate:

• Strategic thinking and business acumen
• Customer-centric leadership
• Innovation and change management
• Strong communication and influencing skills
• Ability to navigate ambiguity and complexity
• Talent development and succession mindset
• High levels of integrity, resilience, and accountability

Languages

• Fluent English and Spanish required.

Why CHEP?

Joining CHEP means becoming part of a global organization that is redefining how supply chains operate. We offer a unique opportunity to lead a market of strategic importance, shape future growth, influence regional strategy, and make a meaningful impact on customers, employees, and communities.

If you are a visionary leader who thrives on building businesses, developing people, and delivering sustainable growth, we'd love to hear from you.

Apply today and help shape the future of CHEP Mexico.

Remote Type

Hybrid Remote

Skills to succeed in the role

Business Transformation, Coaching, Cost Management, Customer Satisfaction, Disruptive Thinking, Driving A Customer Centric Culture, Enterprise Mindset, Feedback, Financial Management, Inclusive Leadership, Inspirational Leadership, Organizational Changes, Profit and Loss (P&L) Management, Revenue Growth, Setting Direction, Strategic Planning, Strategic Talent Planning, Strategic Thinking, Vision Setting

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].