Full-Time

Customer Account Manager

Posted on 11/15/2024

Versapay

Versapay

201-500 employees

Automates accounts receivable processes for businesses

Enterprise Software
Fintech

Compensation Overview

$75k - $85kAnnually

Mid

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Salesforce
Requirements
  • 3-5 years of B2B SaaS sales experience - bonus points for previous experience in a tech startup selling into finance and exposure to accounting.
  • Experience managing and growing existing accounts, with a strong focus on relationship building and client retention.
  • Excellent communication, negotiation, and presentation skills, with the ability to articulate value propositions effectively.
  • Able to close mid-market deals without executive sponsorship.
  • A competitive attitude with an aptitude for developing your own business opportunities and seeing them through to final sale.
  • Strong track record of success crushing sales quotas and comfortable closing deals with an average selling price of $50K+.
  • Great energy that people gravitate toward and are able to sell the vision of digital transformation in the invoice-to-cash process to create a customer-centric experience for our clients’ end-customers.
  • A Challenger- able to lead with commercial insight, teaching your customers, tailoring your conversations, and taking control of the sales process.
  • A natural learner- Curious, confident and enthusiastic. You love to ask questions and deeply understand your customer’s problems.
  • Well organized and can handle managing a lot of moving pieces at once, coordinating internal teams to bring the best that Versapay can offer to your clients.
  • Process-oriented and are an expert at maintaining excellent pipeline hygiene and accurate forecasting.
  • A bias toward action, love to dive in, and get stuff done, overdelivering on expectations and creating plans to close gaps in the forecast as they arise.
  • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite and experience using Sales Engagement Platforms (Salesloft, Outreach, HVS, etc.)
Responsibilities
  • Identify key accounts to pursue for revenue expansion within your portfolio selling our famous accounts receivable automation, collaboration, and cash application solutions, while cultivating relationships within the buying committee and serving as their primary point of contact for all sales-related inquiries and needs.
  • Develop and implement strategic account plans to maximize revenue growth, leveraging a deep understanding of clients' industries and market trends.
  • Track sales activities, pipeline development, providing regular updates and reliable forecasts to management and stakeholders.
  • Work closely with internal enablement teams to ensure seamless execution of sales strategies and alignment with overall company objectives.
  • Deeply understand what leaders in finance, accounting, and IT care about most to sell a vision of digital transformation with our AR efficiency suite and present a case for change key members of the buying committee.
  • Serve as a trusted advisor to clients, identifying their challenges, teaching best practices, and providing tailored solutions reduce manual resources and increase speed of payment.

VersaPay automates accounts receivable processes for businesses, focusing on the B2B market. Its main product, the ARC platform, simplifies invoicing and payment by providing an online self-service portal where customers can receive invoices, make payments, and communicate with businesses. This portal is customizable, allowing clients to tailor the experience to their needs, which enhances customer satisfaction and retention. VersaPay operates on a subscription-based model, charging clients a recurring fee for access to the ARC platform, along with potential transaction fees for processed payments. This approach differentiates VersaPay from competitors by emphasizing a user-friendly experience and flexibility in customer interactions. The company's goal is to improve the efficiency of AR processes and capitalize on the growing demand for digital solutions in the financial technology sector.

Company Stage

Acquired

Total Funding

$18.7M

Headquarters

Toronto, Canada

Founded

2006

Simplify Jobs

Simplify's Take

What believers are saying

  • Versapay's explosive growth and relocation to Miami-Dade signal robust business expansion and new market opportunities.
  • The appointment of seasoned executives like Ed Neumann and Christy Johnson strengthens the leadership team, potentially driving further innovation and growth.
  • The company's focus on AI and machine learning capabilities enhances its competitive edge in automating AR processes.

What critics are saying

  • The fintech sector is highly competitive, and Versapay must continuously innovate to maintain its market position.
  • Integration challenges from acquisitions, such as DadeSystems, could pose operational risks.

What makes Versapay unique

  • Versapay's ARC platform offers a highly customizable self-service portal, setting it apart from competitors with less flexible solutions.
  • The company's focus on mid-market businesses, which are often underserved in digitization, gives it a unique market position.
  • Versapay's rapid growth, evidenced by a 5X increase in businesses transacting on its network within 18 months, highlights its strong market traction.

Help us improve and share your feedback! Did you find this helpful?