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Restano

Sales & Operations Manager

Business & StrategyUpdated on Nov 10
Full-timePittsburgh, PA, USAIn-person

About the Job

Requirements

  • At least 4–5 years of leadership experience growing teams and driving revenue.
  • Ability to mentor and coach team members and drive team success.
  • Ability to achieve business goals while maintaining high service standards.
  • Excellent communication skills, including confident, clear, and decisive communication.
  • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.

Responsibilities

  • Lead sales and service operations to drive revenue growth, efficiency, and profitability.
  • Set sales, performance, and operational goals aligned with company objectives.
  • Coach technicians on sales effectiveness, customer communication, and service quality.
  • Monitor individual and team performance, providing consistent feedback and accountability.
  • Ensure exceptional residential service delivery and a positive customer experience.
  • Provide field support to technicians to improve close rates, job efficiency, and compliance with standards.
  • Analyze sales and operational metrics to identify trends and improvement opportunities.
  • Recruit, onboard, and develop high-performing technicians in partnership with the hiring team.
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

About the Company

Company size
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Company stage
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Total funding
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Headquarters
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Founded
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