Vice President - Know Your Customer

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Role Profile:

MUFG is seeking a Vice President, Know Your Customer (KYC) to join their Hong Kong team, acting as the principal point person for Financial Institution client onboarding. This role offers you the opportunity to work with a globally respected financial institution renowned for its commitment to regulatory excellence and collaborative culture. You will be at the heart of end-to-end delivery for FIs and Non-Bank Financial Institutions, including complex fund structures, providing subject matter expertise and driving process improvements in line with both global and local standards.

• Join MUFG’s Hong Kong office as the central point person for FI and NBFI onboarding, coordinating priorities and service outcomes to support timely revenue generation.
• Leverage your advanced KYC/AML expertise to provide guidance on complex cases, drive process improvements, and translate regulatory developments into practical procedures.
• Enjoy a collaborative workplace where you guide onshore and offshore teams, promote knowledge sharing, and contribute to continuous improvement without formal people-management responsibility.

What you'll do:

As Vice President, you will play a pivotal role in orchestrating the onboarding process for Financial Institutions (FIs) and Non-Bank Financial Institutions (NBFIs), including funds with intricate structures. Your day-to-day responsibilities will involve acting as the central point person for onboarding activities including coordinating priorities among stakeholders to ensure timely time-to-revenue while maintaining compliance with global and local regulatory standards.

• Coordinate end-to-end onboarding for Financial Institutions and Non-Bank Financial Institutions in Hong Kong, ensuring seamless delivery across multiple stakeholders.
• Provide subject matter expertise for complex, high-risk cases such as PEPs, high-risk jurisdictions, layered ownership structures, and funds with GP/LP arrangements.
• Translate evolving regulatory requirements and policy changes into actionable procedures, controls, and working guidance for teams.
• Identify opportunities for process improvement, standardisation, and effective use of management information across both onshore and offshore delivery channels.
• Prepare clear reporting on volumes, ageing, quality metrics, risks, issues, and remediation actions for management and governance forums.
• Support efficient resource utilisation by highlighting demand trends, capacity constraints, delivery risks, and opportunities to reduce operational costs.
• Coordinate client outreach expectations and document collection using reliable public sources to minimise repeat requests and enhance customer experience.
• Serve as the primary coordination contact for internal stakeholders regarding FI onboarding matters in Hong Kong, balancing business objectives with KYC policy requirements.
• Facilitate timely issue resolution by connecting relevant Front Office, KYC, Financial Crime Compliance, Legal, Operations, and FIEDD stakeholders.
• Maintain visibility of end-to-end onboarding through centralised trackers, quality controls, action logs, root-cause analysis of quality issues, audit findings, control gaps and follow-up corrective actions.

What you bring:

Your proven experience as Vice President Know Your Customer will be instrumental in delivering success at MUFG.

• 7-10 years’ experience ensuring your advanced knowledge of KYC/AML and Counter-Terrorist Financing requirements specifically tailored for Financial Institutions (FIs) and Non-Bank Financial Institutions (NBFIs), including complex ownership structures.
• Bachelors Degree or equivalent professional experience demonstrating your academic foundation in finance or compliance-related fields.
• Strong coordination skills enabling you to manage priorities effectively across multiple workstreams while tracking progress against targets.
• Excellent judgement capabilities allowing you to resolve cross-functional issues efficiently and escalate concerns appropriately when necessary.
• Proven stakeholder management skills facilitating constructive collaboration between internal teams such as Front Office staff, Legal advisors or Compliance professionals.
• Ability to influence outcomes positively by providing practical guidance even without formal line-management authority.
• Exceptional written and verbal communication skills supporting clear management reporting as well as change delivery initiatives.
• Proficiency in Microsoft Word, Excel and PowerPoint enabling you to prepare detailed reports or presentations for governance forums.
• Relevant AML/KYC or compliance qualification preferred reflecting your commitment to ongoing professional development within the industry.
• Strong understanding of applicable global standards alongside local regulatory requirements ensuring adherence to best practices.

What sets this company apart:

MUFG stands out as one of the world’s leading financial groups with a strong presence in Asia-Pacific offering employees access to global resources combined with local market expertise. MUFG’s reputation for regulatory rigour means you’ll be part of an organisation trusted by clients worldwide where your contributions help shape industry standards while advancing your own career trajectory within a nurturing environment focused on teamwork and mutual respect.

What's next:

If you are ready to take your expertise in KYC/AML to new heights within a globally respected financial institution that values collaboration and professional growth. this is your opportunity!

Apply today by clicking on the link provided.

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.