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Syneos Health

Global provider of integrated clinical-to-commercial services

AI Product Director

Product ManagementConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listedHybrid

About the Job

Requirements

  • 15 years of experience leading technology products, platforms, or product businesses in complex enterprise environments.
  • A proven track record of taking products from 0 to 1 and scaling them.
  • Strong understanding of artificial intelligence and machine learning, generative AI, agentic systems, data platforms, and modern software engineering.
  • Experience partnering deeply with engineering and technical leadership on architecture and product development.
  • Strong customer discovery, product strategy, commercialization, and executive communication skills.
  • The ability to operate effectively in ambiguity and build products, teams, and operating models from the ground up.

Responsibilities

  • Define product vision, strategy, portfolio, and multi-year roadmap for AI-enabled CRO products.
  • Identify high-value opportunities across clinical development and CRO workflows and translate them into differentiated product propositions.
  • Establish product-market fit, success metrics, business cases, and commercialization strategies.
  • Drive build-versus-buy-versus-partner decisions for critical technology capabilities.
  • Identify and productize opportunities across generative AI, agentic AI, machine learning, predictive analytics, intelligent automation, and AI-enabled workflows.
  • Partner with AI/ML and engineering leaders on AI architecture, model selection, retrieval-augmented generation (RAG), agents, evaluation, LLMOps/MLOps, data pipelines, and productionization.
  • Establish principles for responsible AI, security, privacy, governance, evaluation, and human oversight in regulated clinical environments.
  • Translate rapidly evolving AI capabilities into reliable, scalable, and measurable customer outcomes.
  • Lead products from customer discovery and problem validation through MVP, product-market fit, launch, and scale.
  • Build rapid experimentation and feedback loops with customers, clinical experts, and engineering teams.
  • Balance speed of innovation with enterprise-grade reliability, security, compliance, and scalability.
  • Engage senior pharmaceutical, biotech, and CRO stakeholders to understand unmet needs and validate product opportunities.
  • Convert customer insights, market trends, and competitive intelligence into product strategy.
  • Partner with commercial teams on positioning, pricing, packaging, and go-to-market.
  • Establish scalable product management practices and operating mechanisms for the new business.
  • Build and mentor a high-performing product organization as the portfolio grows.
  • Create alignment across product, engineering, AI/data, clinical, commercial, and executive stakeholders.
  • Drive a culture of experimentation, customer focus, technical excellence, and measurable outcomes.

Desired Qualifications

  • Experience in healthcare, life sciences, CRO, regulated industries, or other data-intensive environments is highly desirable.

About the Company

Syneos Health

Global provider of integrated clinical-to-commercial services

Syneos Health provides end-to-end biopharmaceutical solutions across the clinical-to-commercial spectrum. It helps biopharma companies, healthcare organizations, and investors by offering specialized expertise, insights, and technology-enabled services to move therapies faster to patients. Its offerings include Kinetic, a modern omnichannel customer engagement platform that uses targeting and analytics to coordinate nationwide healthcare communications, and Syneos One, an asset development approach that aligns strategy and execution from early concept through commercialization. The company uses AI and advanced tech to improve performance and reduce risk in drug development and market delivery. Its goal is to be a trusted partner that accelerates therapy development and delivery by combining scientific know-how with integrated, data-driven services.

Company size
10,001+
Company stage
IPO
Headquarters
Morrisville, NC
Founded
1985

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