Sales Coordinator

About Us

David A. Thompson founded TEC Equipment in 1976. During those early days in Portland, Oregon, TEC Equipment was known as Thompson Equipment Company and its business was buying and selling used trucks and trailers.

Today, David is joined by his three sons, David O., Chris, and William. This proud, family-owned business is now one of the largest full-service truck and trailer dealerships in the United States. Headquartered in Portland, Oregon, TEC has over 28 locations, serving customers across Washington, Oregon, California, Nevada, Arizona, and Nebraska.

We feature Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, trailers from Stoughton Trailers, BWS, and MAC Trailer, and Cottrell, Kentucky, and Sun Country auto transport trailers. We also sell all makes of used trucks.

Our full-service offerings additionally feature quality parts, state-of-the-art service, collision centers, leasing and rental, financing, and insurance. TEC Equipment locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Allison Transmission, Eaton and Fuller warranties.

Overview

The Sales Coordinator supports the the Sales team coordinating sales activities as well as supporting the branch with Accounts Payable/Accounts Receivable and many other aspects of the operation. You will be responsible for supporting the sales staff in all phases of the customer relationship process, maintaining or increasing sales for the department, and assisting with inventory management, sales transactions and customer follow-up. You continually challenge yourself to improve the performance of the departments and contribute to the overall success of the dealership. TEC Equipment takes care of our customers with Convenient Access, provides Premium Products in a one-stop shop, is able to do this because we're the largest full-service dealership in the West, Committed to truly being every customer’s Best Business Partner. Embodying TEC Equipment’s value proposition throughout all customer interactions is the key to your success in this role. 

Responsibilities

• Work with Sales teams to build a strong customer pipeline; establish and accurately maintain customer accounts and contact lists on a daily basis; ensure all customers understand TEC Equipment’s value proposition including how, where, and when they can utilize our services, and why they should.
• Track and record all inbound equipment inventory including coordinating shop work to make equipment line ready. Review and code invoicing from the original equipment manager (OEM) and ensure timely processing through central accounting.     
• Review and follow-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables.
• Work with OEM National Accounts team to invoice all sales transactions, track, and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units. Monitor recovery from and/or additional payments required to the OEM for all residual transaction differences.
• Offer superior level of service to customers and maintain all standards according to company policy in order to ensure TEC is recognized for A+ customer satisfaction. This means proactively providing up-to-date status of service, pricing, leasing options, and new product release launches; proactively updating customers on product changes and modifications; being authentic in a desire to help customers and seeking out opportunities to surprise the customers with a higher level of service than they have seen before.
• Coordinate booking of all monthly equipment transactions including review of gross profit sheets and ensure transactions record smoothly through accounting.
• Attend training, departmental meetings, and be willing to attend Trade Shows and Conferences if requested by management to stay up to date on changes, industry trends and technological advances

Qualifications

• Minimum two years’ experience in fast-paced administrative support role
• Proficient with office equipment (e.g., fax machines, copiers, phone systems, etc.) and computer programs (e.g., MS Office Word and Excel, etc.)
• Excellent phone etiquette, professional demeanor, and customer service skills
• Strong organizational skills and ability to maintain organized files and multi-task successfully 
• Experience within heavy duty equipment industry preferred
• Valid driver's license and ability to meet insurance requirements

Compensation

The base pay range for this position is $24.13 to $31.17.

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.