Director, MLR Excellence & Digital Enablement
Becton Dickinson
Director, MLR Excellence & Digital Enablement
Becton Dickinson
Global medical devices, lab equipment supplier
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


Job Description
The Director, MLR Excellence & Digital Enablement leads BD’s transformation of Medical, Legal, and Regulatory (MLR) review through the integration of digital platforms, AI-enabled solutions, and standardized global processes. Responsible for advancing MLR efficiency, compliance, and scalability by driving technology adoption, workflow optimization, governance, and data-driven decision-making across the enterprise.
The Director will own the process standard itself. That means the SOPs, the cycle-time and quality metrics, the dashboards that make rework visible to business unit and regional leadership, and the root-cause analysis that tells us where the time actually goes before anyone redesigns anything. Regional adoption is a crucial part of the job: the measure of success is that regions use the central capability instead of building local equivalents.
The Director partners across Marketing, Legal, Regulatory, Medical, and Commercial teams and operates as a global center of excellence leader, enabling consistent ways of working across Businesses and Regions.
Success Profile
Success will be demonstrated through:
Own BD’s global end-to-end MLR process standard, spanning content review and approval, localization and translation, and in-region and in-country approval, together with the operating documentation behind it.
Autonomous approval running in production for low-risk content categories, with the rules, thresholds, audit trail, and signature handling agreed with Regulatory Affairs and operating across regions.
A 90% reduction in the overall approval timeline from content creation to in-market approval, measured against a published baseline.
Key Responsibilities
Define and execute the MLR technology and process roadmap, aligning business requirements with regulatory and compliance objectives.
Lead implementation and continuous optimization of AI-enabled content review, automation, and workflow management solutions.
Establish and govern standardized MLR processes, operating procedures, metrics, and performance dashboards across business units and geographies.
Drive process harmonization, simplification, and continuous improvement to reduce cycle times while maintaining compliance and quality standards.
Partner with Regulatory, Legal, Medical, IT, and Marketing stakeholders to enhance end-to-end content approval workflows and user experience.
Leverage data analytics and process intelligence tools to identify bottlenecks, monitor performance, and accelerate review effectiveness.
Champion emerging technologies, including generative AI, machine learning, workflow automation, and digital collaboration platforms to modernize the MLR ecosystem.
Build organizational capabilities in digital fluency, AI adoption, process excellence, and change management.
Skills and Competencies
MLR governance, compliance, and operational excellence
AI and advanced automation technologies
Workflow and business process design
Data analytics and process intelligence
Digital product and platform management
Change leadership and technology adoption
Agile delivery and continuous improvement
Cross-functional stakeholder management
Education, Qualifications, and Experience Education
Bachelor’s degree required
MBA or advanced degree preferred
Experience
Additional Information
Global travel required
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Annual Bonus
Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
$192,000.00 - $307,200.00 USD AnnualGlobal medical devices, lab equipment supplier
BD (Becton, Dickinson and Company) is a global medical technology company that designs, manufactures, and sells medical devices, laboratory equipment, and related services for hospitals, labs, clinicians, and biopharma partners. It operates in four segments: Medical Essentials (medication delivery and specimen management devices), Connected Care (medication management and advanced patient monitoring systems), BioPharma Systems (drug delivery systems for pharmaceutical partners), and Interventional (surgical, endovascular, urological, and critical care products). In addition to devices, BD offers connected software, analytics, clinical education, customer portals, and service programs to support its products. The company’s goal is to help healthcare providers improve patient outcomes by enabling safer and more efficient delivery of care through integrated devices, data, and services across the health ecosystem.
Explore more opportunities at Becton Dickinson