Inside Sales Engineer GEIS - Sales

What you’ll do:

Job Summary    
The Inside Sales Representative for Eaton’s Global Energy Infrastructure Solutions (GEIS) business, 
reporting directly to the Strategic Programs and Inside Sales Manager, GEIS NA, this role will be responsible for providing critical pre-sale support for our Crouse-Hinds series industrial products.

Working cooperatively with outside sales, sales management and internal/external customers to deliver exceptional customer and sales support with the goal of raising Eaton’s customer base in the utility segment, and meeting or exceeding sales quotas at the appropriate gross margin while increasing customer satisfaction."    
    

Job Responsibilities    
A.      Support sales regions, outside sales representatives and agents on quotation for customers.
B.      Demonstrate the ability to professionally manage incoming phone calls regarding technical help, product application, finding materials, and standard terms and conditions pertaining to the sale of the products.    
C.      Preform cross reference requests to support conversions from competitive product.  
D.      Become familiar with our competitor’s products and prices and continuously increase knowledge of Eaton Crouse-Hinds series industrial products and their application advantages to customer needs.
E.      Act as a technical and commercial resource to various departments (Outside sales, Pricing, Compliance, Product Line Management) to support pre-sale activities and drive customer satisfaction.  
F.      Utilize commercial and technical knowledge to assist with the preparation of quotation packages for simple to moderate complex projects 
G.     Determine the appropriate bill of material, most competitive price level and shipment cycle within the market segment pertaining to each specific negotiation
H.     Proactively facilitate timely solutions to customer issues by utilizing available resources or creating procedures for resolution
I.       Take direction in establishing and maintaining the highest possible commercial relations with present and potential customers (internal and external) by effectively employing the highest level of skills with regard to the knowledge of customers’ business and organization and knowledge of Eaton product lines and strategic plans

Qualifications:

Education level required    

• Bachelor degree from an accredited institution.

Years and area of experience required    

• Minimum 1 year of customer interfacing experience

Technical knowledge   

• Knowledge of SAP software
• Commercial quoting experience (Electrical assemblies knowledge a plus)
• Strong PC skills (knowledge of Microsoft Office l, email, internet)
• Strong listen, written and verbal communication skills
• Experience in electrical and/or technical products
• Strong communication skills (Fully fluent in English- Read/Write/Speak) – Fully bilingual
• Effective customer interfacing skills
• Analytical skills and detail-orientation.
• Ability to prioritize and execute multiple tasks in an efficient manner, and work on multiple projects simultaneously and independently
• Ability to work on time sensitive projects, meet critical deadlines, and deliver commitments in a calm and organized manner
• Customer service skills and aptitude.
•Experience or exposure to a manufacturing organization  

Skills:

Soft skills   

• Drive for results
• Makes Decisions & Solves Problems
• Demonstrates a Collaborative Style
• Promotes and Champions Change
• Business Acumen
• Pursues personal development
• Leadership