E

Enko Education

Affordable international schools with university guidance

Parent Relation Officer

Customer ExperienceConfirmed live in the last 24 hours
Full-timeAgbalepedogan, Lomé, Togo$3k - $3.5k /yrIn-person

About the Job

Requirements

  • A successful first experience in customer service, premium reception, or an international or bilingual school is required.
  • Excellent interpersonal skills, empathy, active listening, and professional presentation are required.
  • Excellent spoken and written French is required.
  • Proficiency with basic office tools, including Microsoft Office or Google Drive, is required.
  • A BAC+2/3 qualification in communications, customer relations, management, commerce, or an equivalent diploma is required.

Responsibilities

  • Provide a warm, welcoming in-person and telephone reception for families.
  • Present the school, its vision, its French/International Baccalaureate educational program, and its facilities to families.
  • Conduct regular follow-up calls and administer parent satisfaction surveys.
  • Handle and promptly escalate family complaints and information requests.
  • Contribute to student retention and recruitment strategy in collaboration with the Admissions team.
  • Organize and lead personalized campus visits.
  • Coordinate community events, including open days, parent coffees, and ceremonies.
  • Oversee the extracurricular activities catalogue, registrations, and follow-up through the Eduka application.

Desired Qualifications

  • Knowledge of Eduka is an asset.
  • English proficiency is an asset.

About the Company

Enko Education

Affordable international schools with university guidance

Enko Education runs a growing network of international schools across Africa that offer high-quality, globally recognized education at affordable tuition. It provides students with internationally recognized qualifications and university guidance, preparing them for admission to top universities and successful careers. The program operates through affordable tuition combined with rigorous academics, career-readiness support, and ongoing professional development for teachers. Revenue comes from tuition and related educational services. Enko’s differentiator is delivering inclusive access to international standards at a lower cost while prioritizing academic excellence, career preparation, and university placement across a broad African footprint. Its goal is to broaden access to top universities for African learners by delivering a scalable, quality international education.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$57.4M
Headquarters
Johannesburg, South Africa
Founded
2013

Recently Posted Jobs

Explore more opportunities at Enko Education

See more jobs