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Accenture

Advises businesses and runs their technology

Order to Cash Operations Associate

Accounts Payable/ReceivableConfirmed live in the last 24 hours
Full-timeGurugram, Haryana, IndiaNo salary listedIn-person

About the Job

Requirements

  • At least 1 year of experience in Order to Cash operations; the posting states 1 to 3 years of experience.
  • Ability to handle disputes.
  • Ability to manage multiple stakeholders.
  • Good understanding of collection and dispute management processes.
  • Basic statistics and business terminology used in day-to-day work.
  • Good verbal and written communication skills.
  • Proficiency with Microsoft Office.
  • Problem-solving ability.
  • Teamworking ability and a customer-service mindset.
  • Willingness to work night shifts and rotational shifts.

Responsibilities

  • Analyze and solve routine, lower-complexity problems, primarily using precedent and general guidelines.
  • Manage Order to Cash collections and disputes, including debt collection.
  • Report on aged debt, dunning processes, and bad-debt provisioning.
  • Perform cash reconciliations and follow up on missing remittances.
  • Prepare accurate refund packages and supply them to clients.
  • Record collection activities consistently according to client processes and tools.
  • Meet process requirements and key performance targets.
  • Ensure compliance with internal controls, standards, and regulations, including restricted-country requirements.
  • Collect operational data and reports, conduct analysis, and reconcile transactions.
  • Process cash applications, including applying unapplied cash and reconciling suspense accounts, from payment receipt through finalization.
  • Coordinate with customers on cash-application queries.
  • Update supervisors on work and interact with peers, team members, and direct supervisors.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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