As a member of the User Experience Design team, you will shape the future of work, making our category-leading work execution platform valuable and delightful. As a Principal Product Designer, you will apply principles of design to create first-in-class enterprise administration experiences and dashboards that are inclusive, useful, intuitive, systemic, scalable and aesthetic in partnership with others. You will seek to understand business needs, represent the customer’s needs, promote human-centered methodologies across the team, and raise the bar for craft in order to ensure product experiences effectively meet a range of needs – from first-time users to seasoned experts.

You will report to our Sr. Manager of Product Design, and can be based in our Bellevue, WA HQ, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.

Who We Are:

The User Experience Design team is part of a large and growing User Experience team of designers, researchers, and writers. We love what we do and strive to support each other as we craft experiences that delight our customers.

You will:

• Shape product direction and strategy through Design and human-centered thinking.
• Evolve design craft by elevating the quality of our design artifacts and processes.
• Advocate Design’s value within our team, Smartsheet, and the broader creative community.
• Tell great stories across mediums that articulate value, create understanding and get people excited.
• Work cross-functionally with partners and cross-product relationships. Creating a closer alignment of experience, prioritization, and feasibility.
• Lead by example, inspiring teams through your actions to fully realize their potential.
• Bring an outside-in perspective. Offering insights, ideas, and new ways of thinking that challenge the status quo.
• Build and iterate on features that enrich our customers’ experience with Smartsheet.
• Solve tough problems that have a direct impact on our customers, and Smartsheet.
• Support other duties as needed.

You have:

• An expert level of problem-solving, and systems thinking shown through a history of work.
• At least 7 years of experience designing product experiences, with multiple years managing a team.
• A history of delivering team-based design solutions within Agile SAAS or enterprise environments.
• A desire to lead, mentor, and inspire others. Supporting people and teams to do their best work and achieve their goals.  
• Deep need to learn and evolve your thinking across all areas of design, product, and leadership.
• An applied sense of design craft, systems thinking and visual problem-solving.
• Organized and structured work management habits, and processes that create clarity and consistency
• A track record in aligning and influencing cross-functional stakeholders, senior leaders, and peers towards business outcomes that reflect the needs of our customers.