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KION Group

Forklift, warehouse equipment and software solutions

Dealer Manager

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • Experience providing a professional presence and high presentation standards to build confidence with the dealer network and customers, and to cascade company information, values, and expectations.
  • Ability to collaborate across functions to achieve goals.
  • Tenacity, process orientation, and ability to study detail to support decisions on deal structures, pricing, market-share analysis, and product information.
  • Collaborative approach with internal and external stakeholders.
  • Understanding of the industry, market segmentation, and product segmentation.
  • Knowledge of the STILL product and services portfolio.
  • Process management capability.
  • Risk awareness and risk management ability.
  • Understanding of the sales process.
  • Customer-facing sales experience.
  • Ability to generate ideas.

Responsibilities

  • Support the strategic direction of the dealer channel by creating analyses of potential, strengths, weaknesses, and benefits, and evaluating results to inform systematic expansion of market position.
  • Work with the STILL UK Senior Leadership Team to define annual targets and target setting for the dealer network.
  • Use and improve dealer evaluation to support strategic decision-making, including market-share performance, after-sales parts spend, team technical competence, and brand commitment and representation.
  • Develop business for new truck sales, including order intake, value, and product mix, including intralogistics products, as well as service, STR including cross-hire, and used trucks.
  • Support the dealer network in developing and delivering plans to meet and exceed annual targets, including customer visits, tenders, and negotiations.
  • Set up training for dealer employees so they have sufficient product and portfolio, process, and tool knowledge, including MXA and CO Tool, using headquarters and UK training resources.
  • Manage the pipeline, including forecasting.
  • Ensure activities with the dealer network adhere to KION compliance procedures and QHSE requirements.
  • Coordinate day-to-day communications about structures, new products, and related matters.
  • Support day-to-day business transactions, including proposed deals, tender support, and calculations, ensuring required STILL UK processes are followed.
  • Track dealer performance against targets.
  • Set up quarterly review meetings with a standard agenda and business-action tracking to ensure consistency and clarity of actions.
  • Ensure efficient special discount management in cooperation with the Managing Director.
  • Align the organization around an effective and consistent approach to supporting the dealer network, including exchanges between line managers and business functions to support efficient business between STILL and the dealer network.
  • Coordinate marketing support, including events and campaign strategies arising from dealer ideas and headquarters-led initiatives.
  • Ensure appropriate use of demo trucks.

About the Company

KION Group

Forklift, warehouse equipment and software solutions

KION Group provides forklifts, warehouse equipment, and integrated automation, along with software to optimize supply chains. It sells and leases industrial trucks, offers automated storage/retrieval and warehouse management software, and provides financing and digital transformation services through KION Digital. Its strength comes from a broad brand portfolio (Linde MH, STILL, Dematic, Baoli, Fenwick, OM, Voltas) delivering end-to-end intralogistics across hardware, software, automation, and services for real-time, secure operations. The goal is to help customers improve efficiency, accuracy, and visibility in their supply chains by tightly integrating material handling with digital tools and services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Wiesbaden, Germany
Founded
2006

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