A

Amazon

Sells products online and rents cloud computing

HR Partner - AWS Builder Experience Team

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Resources, Human Resources Management, Labor Relations, Business or Management, Psychology, or a related field is required.
  • Experience in human resources is required.
  • Fluency in spoken and written English, including reading, is required.

Responsibilities

  • Influence change and foster an inclusive environment for Builders and other HR Partners.
  • Partner with leaders at multiple organizational levels to develop forward-looking strategies, serve as an escalation point, and mentor teammates by role-modeling leadership principles.
  • Collaborate with AWS business leaders and HR teams to innovate, implement, and deploy HR strategies covering talent and performance management, compensation, employee relations, and other HR functions.
  • Provide HR expertise and empathetic support to Builders and their leaders aligned to an AWS business line or region.
  • Consult, coach, and develop leadership through empathetic, high-judgment decision-making, collaborating on and actioning talent management, people development, performance management, compensation, and employee relations matters.
  • Advocate for Builders' needs through end-to-end experiences that help them feel engaged and valued.
  • Exercise high judgment, manage ambiguity, and serve as the first escalation point for HR teammates and Builder concerns.
  • Support Builder queries and situations discreetly, applying Amazon policies and sound judgment.
  • Promote adoption of technology and self-service.
  • Collaborate with and influence Builders, senior leaders, and HR professionals across organizational levels.
  • Conduct complex workplace investigations with significant autonomy.
  • Understand business goals and design and implement approaches or procedures for continual improvement in the business and HR team.

Desired Qualifications

  • Experience working in a matrixed organization.
  • Experience advising and influencing executive leadership.
  • Strong business and HR acumen, problem-solving, critical thinking, and analytical skills, including experience consulting on complex performance management cases.
  • Experience in employee relations and investigations.
  • Strong written and verbal communication, with the ability to build relationships and influence process partners and business stakeholders.
  • Conviction and tenacity.
  • Ability to thrive in high-pressure, high-volume, and ambiguous environments while managing simultaneous priorities.
  • Intellectual curiosity and the ability to bring insight to the team and business.
  • Ability to demonstrate high judgment, empathy, autonomy, and flexibility.
  • Ability to maintain strict confidentiality regarding employee issues.
  • Experience coaching, mentoring, and influencing HR professionals through informal leadership.
  • Demonstrated ability to adopt and apply AI tools to solve ambiguous problems, improve efficiency, and scale impact.
  • Ability to use AI and new technology with sound judgment to solve problems, scale impact, and continuously improve Builder support.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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