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Prosidian Consulting

Management and operations consulting firm

Senior Servicing Support Analyst

Internal Audit & ControlsConfirmed live in the last 24 hours
Full-timeWashington, DC, USANo salary listedIn-person

About the Job

Requirements

  • The role requires 7–10+ years of experience in the field.
  • Understanding and proficiency with business tools and technology, including Microsoft Office; advanced proficiency with Excel, Outlook, PowerPoint, and Word is ideal, as is proficiency with Adobe Acrobat, data analytic tools, and Visio, with the ability to quickly learn other tools as necessary.
  • Ability to foster teamwork collaboratively as a participant and effectively as a team leader.
  • Ability to guide and lead colleagues on projects and initiatives.
  • Understanding and insight into how organizations perform, including business processes, data, systems, and people.
  • Ability to communicate effectively to stakeholders at all levels orally and in writing.
  • Persistence in pursuing quality and optimal client and company solutions.
  • Ability to quickly understand and transition between different projects, concepts, initiatives, or work streams.
  • Prudent and insightful decision-making while considering other stakeholders and long-term ramifications.
  • Ability to manage projects and activity and prioritize tasks.

Responsibilities

  • Review all Master Sub-servicer and document custodian reporting, document review results, and communicate the results to GTR for final review, approval, and communication.
  • Assess Master Sub-servicer reporting consistently and propose changes to GTRs to improve or enhance reporting and analysis.
  • Prepare monthly management executive reports.
  • Prepare for, execute, and report results of quarterly compliance reviews, including developing a sampling methodology and test plans, and preparing a final report for GTR review and signoff.
  • Assist the GTR with documenting and tracking ongoing Master Sub-servicer issues.
  • Assist the GTRs with monitoring corrective action plans and documenting Master Sub-servicer progress.

Desired Qualifications

  • Advanced proficiency with Excel, Outlook, PowerPoint, and Word; proficiency with Adobe Acrobat, data analytic tools, and Visio; and the ability to quickly learn other tools as necessary.

About the Company

Prosidian Consulting

Management and operations consulting firm

ProSidian Consulting is a management and operations consulting firm that helps private companies, Fortune 1000 enterprises, and government agencies solve problems and improve operations through tailored, industry-aligned services. It offers six enterprise practice areas: Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Human Capital, delivered by multidisciplinary teams across CONUS/OCONUS. The firm follows a structured approach to strategic solutions focused on growth, margin, and efficiency, aligning assets, processes, policies, and people to deliver value. With former Big 4 leadership and a nationwide/overseas footprint, its goal is to translate strategy into execution that boosts clients' return on invested capital and value delivered to customers.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2008

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