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Accor

Global hotel management, franchising, loyalty programs

Night Receptionist

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timePuteaux, FranceNo salary listedIn-person

About the Job

Requirements

  • Training in hospitality and food service is desired.
  • Experience in reception is appreciated but not mandatory.
  • Fluency in French and English is required; a third language is a plus.
  • Ability to manage stress and take initiative.
  • Proficiency with Opera and Microsoft Office.
  • Interpersonal ease, autonomy, rigor, and a strong sense of service.

Responsibilities

  • Welcome guests calmly and efficiently during late arrivals.
  • Perform check-in and check-out procedures using Opera systems.
  • Handle calls, last-minute reservations, and guest information requests.
  • Ensure the safety of property and people during the night.
  • Write an accurate handover report for the morning team.
  • Respond to guest requests and maintain guest satisfaction during the night.
  • Coordinate with housekeeping, technical services, other departments, and all hotel reception points.
  • Work jointly with the food-service department.
  • Perform operational tasks related to the department's activities and complete any required reports.

Desired Qualifications

  • Training in hospitality and food service.
  • Experience in reception.
  • Knowledge of a third language.

About the Company

Accor

Global hotel management, franchising, loyalty programs

Accor operates a global portfolio of hotel brands spanning economy to luxury, providing hotel management and franchising services in the travel and tourism sector. Its revenue comes from room bookings, food and beverage services, and management fees earned from franchised properties. The company runs a loyalty program called A Club to boost guest retention and engagement. Growth is aided by strategic acquisitions, such as Adoria for corporate catering solutions and a stake in Squarebreak for upscale villa rentals. Accor pairs global expertise with local knowledge to deliver consistent hospitality experiences at scale, while pursuing sustainability and positive impact on guests, communities, and the environment. The overall goal is to offer reliable, high-quality experiences across markets and to grow responsibly through responsible expansion and sustainable practices.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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