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J.Jill

Retailer of women's apparel and accessories

Sales Lead

Retail Store ManagementPosted on Nov 10
Part-timeNorwalk, CT, USAIn-person

About the Job

Requirements

  • At least 1 year of retail experience, preferably in women’s specialty retail or a strong sales and customer-focused environment.
  • Ability to support, inspire, and motivate a team.
  • A proven track record of contributing to sales and customer engagement.
  • Ability to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to perform extensive standing, walking, reaching, bending, pushing and pulling, maneuvering around the store, hanging and folding merchandise, climbing ladders, operating point-of-sale registers and company mobile devices, occasionally operating a trash compactor where applicable, occasionally using a hand truck, lifting and carrying up to 30 pounds, and participating in joint or team lifts.

Responsibilities

  • Develop and maintain strong customer relationships through genuine interactions, acting as a role model, and supporting community engagement initiatives to strengthen brand presence.
  • Assist in training and developing team members by leading by example and providing coaching and support.
  • Help drive store performance by identifying customer needs, providing personalized styling recommendations, and contributing to sales targets.
  • Maintain knowledge of J.Jill products to support customers in purchasing decisions.
  • Assist with store operations, including opening and closing, serving as manager on duty, visual merchandising, floor sets, inventory management, and adherence to company policies.
  • Take ownership of assigned responsibilities, address challenges proactively, and support leadership in maintaining a meaningful customer experience.
  • Adapt messaging to different communication settings and audiences across the organization.
  • Perform additional responsibilities as assigned to support store success.

Desired Qualifications

  • Passion for customer service and building meaningful relationships.
  • Retail experience in women’s specialty retail or a strong sales and customer-focused environment.

About the Company

J.Jill

Retailer of women's apparel and accessories

J.Jill sells women's apparel, accessories, and footwear through both online and physical stores, with a focus on inclusive sizing that covers misses, petite, tall, and plus. Its products come in seasonal collections that are refreshed regularly to reflect current fashion trends. Customers shop through direct sales of clothing and accessories, and can use the brand’s own credit card, which offers benefits and discounts.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Tilton, NH
Founded
1959

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