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Phoenix

Online telemedicine clinic for men's health

Vault Checker

Reception & Front DeskPosted on Nov 13
Full-timeHuntsville, AL, USANo salary listed

About the Job

Requirements

  • At least one year of experience in an office setting.
  • Proficiency with the Microsoft Office suite and general computer operation.
  • Working knowledge of answering phones and greeting visitors.
  • An active Secret Security Clearance is required, and the employee must be able to obtain or maintain a Secret-level security clearance.
  • Must complete a background check and receive favorable pre-employment drug screen results.
  • Must have a valid driver's license, a good driving record, and authorized coverage under agency insurance when operating an agency vehicle; personal auto insurance may be required.
  • Ability to communicate tactfully and maintain confidentiality.
  • Adequate spoken communication, including sufficient volume, and adequate writing, reading, and mathematics abilities.
  • Experience demonstrating analytical and multitasking skills.
  • Ability to move more than eight miles during a 12-hour workday, drive between locations during daytime and nighttime, remain mobile across surfaces and situations, retrieve items from high and low areas, and work at least eight hours per day.
  • Ability to perceive size, discrimination, temperature, shapes, and/or textures.
  • Ability to use conversation, telephone, and emergency information systems adequately.
  • Ability to follow assignments independently, maintain organizational skills and attention, analyze variables, make effective decisions, resolve problems and conflict, use good judgment, maintain attendance, and adapt to routine changes.
  • Ability to maintain stable work behavior and adequate individual coping skills.

Responsibilities

  • Operate a reception desk or door entrance to a secure building on a military facility.
  • Answer and respond to phone calls and email messages.
  • Check credentials of people entering the building, verify visitors, record them in a logbook, and ensure the appropriate designated individual escorts them into the building.
  • Conduct door checks on a three-hour rotation, ensuring doorway locations are secure and recording checks on the SF 702 log sheet.
  • Read and respond to emails from supervisors and customers.
  • Communicate orally and in writing and interact professionally with coworkers, other professionals, and interested parties.
  • Prepare correspondence as directed, including typing, editing, logging, and filing.
  • Respond to routine telephone calls and requests; refer calls, visitors, and incoming correspondence to the appropriate person.
  • Use Microsoft Office software and specific government-required software.
  • Comply with organizational Operations Security and Information Security requirements.
  • Arrive on time and ready to work the assigned schedule.
  • Provide customer service to patrons, coworkers, and other interested parties.
  • Take direction, interact, and maintain open communication with the supervisor or lead.
  • Drive to and from various locations on the military facility when required.
  • Perform other duties as assigned.

Desired Qualifications

  • A high school diploma or equivalent is preferred.
  • Experience with security regulations for working in secure buildings is preferred.

About the Company

Phoenix

Online telemedicine clinic for men's health

Phoenix is a Canadian telemedicine clinic that serves men’s health needs. It connects men with licensed Canadian physicians through a secure online platform for online assessments, consultations, and, when appropriate, prescriptions. Unlike pharmacies, it does not make drugs; it partners with clinicians and ships prescribed medications for free. Its goal is to provide accessible, confidential, and continuous care for men through at-home telehealth.

Company size
51-200
Company stage
Series A
Total funding
$37M
Headquarters
Toronto, Canada
Founded
2020

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