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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Operations Assistant

InsuranceConfirmed live in the last 24 hours
Full-timeBogotá, Bogota, ColombiaNo salary listedIn-person

About the Job

Requirements

  • At least 1 year of experience in operational or administrative roles.
  • Experience providing support and service to internal and external customers.
  • Advanced Portuguese proficiency.
  • Strong attention to detail, organization, and time-management skills.
  • Customer-service, teamwork, and problem-solving skills.
  • Ability to work in dynamic, high-volume operational environments focused on continuous improvement.

Responsibilities

  • Manage and process policy-related requests, validating the required information and documentation.
  • Update and maintain accurate records in internal systems, ensuring information quality and traceability.
  • Respond to inquiries and requests from internal and external customers, providing timely follow-up and service.
  • Coordinate with different departments to ensure efficient execution of operational processes and compliance with service-level agreements (SLAs).
  • Identify and escalate operational incidents or inconsistencies and support their resolution.
  • Participate in control, audit, and compliance activities, ensuring information is handled appropriately and confidentially.
  • Contribute to continuous-improvement, automation, and process-optimization initiatives to increase operational efficiency.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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