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Island Hospitality Management

Manages upscale hotels across major brands

Night Auditor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeJoplin, MO, USA$15.50 /hrIn-person

About the Job

Requirements

  • Check-in/check-out hotel guests.
  • Process payments according to established hotel requirements.
  • Provide information and assistance to guests and vendors.
  • Prepare reports during each shift for the management team.
  • Be able to anticipate, prevent, identify, and solve workplace problems.
  • Be able to identify and correct potential security problems, such as locking doors after hours.
  • Be able to work alone and in stressful situations.
  • Be readily available and approachable to guests while providing guest service.
  • Be able to stand, sit, or walk for an extended period of time.
  • Work hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed.

Responsibilities

  • Manage all aspects of front desk operations.
  • Check-in/check-out hotel guests.
  • Process payments according to established hotel requirements.
  • Provide information and assistance to guests and vendors.
  • Prepare reports during each shift for the management team.
  • Identify and correct potential security problems, including locking doors after hours. The role may involve working alone and in stressful situations.

About the Company

Island Hospitality Management

Manages upscale hotels across major brands

Island Hospitality Management manages upscale extended-stay, select-service, and full-service hotels for owners across the United States, handling operations for brands like Marriott, Hilton, Hyatt, Starwood, and IHG. It improves profitability by enforcing strict P&L controls, standardized procedures, and careful cost and revenue management, while maintaining high guest service, cleanliness, and ambience. The company differentiates itself with an ownership mindset focused on growing top-line revenue without sacrificing net operating income, delivered through an entrepreneurial, performance-driven culture and large portfolio of over 160 hotels. Its goal is to maximize net operating income for owner-owners by balancing revenue growth with cost discipline and superior property standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Altamonte Springs, FL
Founded
Not listed

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