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Kaiser Permanente

Integrated healthcare provider and payer platform

Assistant Nurse Manager - OR

Nursing & Frontline Patient CareUpdated on Nov 9
Full-timeSan Francisco, CA, USANo salary listedIn-person

About the Job

Requirements

  • A minimum of two years of experience in patient care delivery is required.
  • An associate degree or higher in Business, Nursing, Health Care, or a directly related field, plus a minimum of two years of experience in business operations, clinical health care, or a directly related field, is required; alternatively, a minimum of three years of experience in business operations, clinical health care, or a directly related field is required.
  • A minimum of one year of experience in a leadership role, with or without direct reports, is required.
  • Basic Life Support is required at hire.
  • A California Registered Nurse license is required at hire.

Responsibilities

  • Assist with implementing best-practice models, patient-care delivery systems, and practice standards across several locations.
  • Support investigations into patient, family, or member concerns about patient care and services; collaborate with physicians, outside health care providers, and other health care team members to support safe, effective care across the continuum.
  • Allocate resources in assigned clinical areas; supervise the use and maintenance of equipment, supplies, and medications; support a safe environment; maintain clinical expertise, provide clinical supervision, and direct care in the unit; delegate tasks within scope of practice; and perform clinical duties as required.
  • Collaborate with Nursing Clinical Practice to ensure staff provide high-quality care and comply with the Nursing Practice Act, The Joint Commission, and applicable federal, state, and local requirements.
  • Recommend development opportunities, provide team feedback, mentor and coach team members, support performance management guidelines, provide training and development, and delegate tasks and decisions with appropriate guidance.
  • Supervise and coordinate daily work-team or unit activities, monitor work assignments, ensure policies and procedures are followed, align team efforts, measure progress, resolve escalated issues, develop work plans, coordinate resources, remove obstacles, and recommend operational improvements.
  • Supervise hospital administrative functions by facilitating team meetings and management decisions, tracking utilization and productivity, collecting and interpreting data, overseeing workplace and patient safety, labor relations, and quality and risk management, maintaining survey readiness, providing audit documentation and reports, and ensuring budget targets through staffing and patient-placement decisions.
  • Manage care delivery operations and programs in a 24/7 environment by supporting complex work streams, supervising data collection, coordinating daily patient-care operations and resources, supervising multidisciplinary teams, supporting emergency preparedness and recovery plans, ensuring staff training, and coaching delivery of nursing services and patient care to cost, quality, clinical, and utilization standards.
  • Supervise operational and technology-process improvements by executing cross-functional strategic projects, addressing escalations and quality or safety issues, monitoring plans for integrated services, and tracking project performance metrics.
  • Ensure safe, quality, standardized care delivery in a 24/7 environment by monitoring continuous improvement, ensuring compliance with legal and regulatory requirements, and contributing to systems and processes for evaluating and improving patient care.

Desired Qualifications

  • Pediatric Advanced Life Support certification from the American Heart Association is preferred.
  • Certification from the American Nurses Credentialing Center in a related practice area is preferred.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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