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Fairview Health Services

Nonprofit health system delivering comprehensive care

Administrative Nursing Supervisor

Medical, Clinical & VeterinaryPosted on Nov 13
Part-timeWoodbury, MN, USANo salary listedIn-person

About the Job

Requirements

  • One year of supervisory or management experience in healthcare; charge registered nurse or council leadership experience may count.
  • Minnesota Registered Nurse license.
  • Basic Life Support certification from the American Heart Association or Red Cross upon hire.

Responsibilities

  • Represent hospital administration on a 24/7 basis and provide leadership to expedite efficient hospital operations and support safe, appropriate patient-care placement.
  • Investigate concerns from patients, families, physicians, and staff, and refer matters to Patient Representative, Risk Management, Occupational Health, or other appropriate resources.
  • Evaluate unusual or inappropriate incidents involving unsafe occurrences or practices on hospital premises and take prompt action to maintain a safe environment and safe patient care.
  • Inform the on-call Administrator, Director, or Department Manager of resolved or pending problems and actions taken.
  • Direct other hospital departments in the absence of their manager to help ensure patient care delivery.
  • Respond to media and law-enforcement inquiries and refer them to appropriate resources, including Patient Relations, Risk Management, and Security.
  • Maintain patient rights in accordance with the Minnesota Patient Bill of Rights.
  • Manage human resources and finances during the assigned shift to maintain service quality, positive employee relations, and fiscal expectations.
  • Facilitate interdepartmental and intradepartmental problem-solving among employees and promote direct communication.
  • Implement and communicate human-resource policies and procedures fairly and consistently.
  • Monitor the performance of nursing personnel from outside agencies during their assignments and relay information to appropriate staff.
  • Assist with effective fiscal management of resources within budgetary guidelines.
  • Respond to and help resolve system, staff, and physician issues; take immediate action when appropriate or refer issues to operational managers, and inform the Department Manager or Director about unit or system issues.
  • Provide input regarding employee issues and performance appraisals in accordance with hospital policies.
  • Use a clear decision-making process to identify and resolve routine and emergency problems.
  • Support staff in using their own abilities to solve problems.
  • Allocate daily staffing resources and coordinate with the Staffing Office and Patient Placement to achieve quality service and positive patient flow for the assigned shift.
  • Evaluate patient-care requirements in relation to human-resource and financial requirements.
  • Evaluate staffing requests against available resources, budgeted patient-care hours, and individualized patient-care needs.
  • Use staffing and hospital guidelines, policies, procedures, and personnel assessments to allocate staff appropriately.
  • Help develop and maintain a safe environment for patients, visitors, and employees, and identify issues affecting patient care throughout the hospital.
  • Respond to emergency calls and act as a resource to team members when requested.
  • Participate in the Emergency Alert Response plan; act as Incident Commander and implement the Hospital Incident Command System in the absence of an Administrator.
  • Communicate as appropriate with the Coordinating Council and external agencies, including MNTrac.
  • Notify Risk Management of events with an adverse effect on a patient or family.
  • Complete annual infection-control and safety/security education requirements.
  • Protect patients, self, and others from injury and accidents by maintaining a safe environment and using equipment properly.
  • Follow safety and security procedures in emergency and non-emergency situations to protect patients, self, and the environment.
  • Protect patients, self, and others from injury during transfers, lifts, and transports by using proper equipment and body mechanics.
  • Report environmental risks or equipment malfunctions to the appropriate department or intervene to ensure patient and employee safety.
  • Ensure compliance with internal and external regulations, policies, and procedures, including Joint Commission and Minnesota Department of Health requirements.
  • Serve as a resource, coach, and mentor to hospital employees and charge nurses, including mentoring staff in safe patient care.
  • Refer staff to Infection Control, Social Services, Organ Procurement, Chaplain, and on-call community managers as needed to maintain patient care.
  • Provide information about policies and procedures and direct staff to the Fairview intranet as a resource.
  • Maintain knowledge and competency regarding system and entity initiatives and changes, and communicate them positively to staff.
  • Assist staff with situational problem-solving and direct them to potential resources or equipment sources within the hospital or community.
  • Serve as the contact for vulnerable adult or child abuse reporting.
  • Model effective problem and conflict resolution for staff.
  • Supervise patient-flow issues throughout the hospital and facilitate capacity meetings to gather and share information and plan daily patient flow.
  • Collaborate with inpatient units to evaluate and develop unit admission, transfer, and discharge processes.
  • Allocate appropriate resources to facilitate admissions, discharges, and transfers.
  • Complete required admission and discharge portions of the electronic chart to facilitate patient flow.
  • Round through each inpatient unit at least once per shift to gather information about patient flow and other concerns, remain visible on patient-care units at least 50% of the time, and maintain contact with units including the operating room, post-anesthesia care unit, and ancillary departments.
  • Collaborate with Patient Placement to facilitate admissions, troubleshoot issues, make patient-flow decisions, and provide bed-status updates at least every two hours.
  • Troubleshoot planned discharges to facilitate early discharges and respond to capacity alerts in the emergency department, Mom/Baby, and hospital-wide to support patient flow and resource allocation.
  • Use knowledge and resources to decide when to transfer patients to outside facilities and make patient-placement decisions within applicable guidelines and policies.
  • Consult with the on-call Administrator to initiate hospital closure.
  • Ensure established standards of professional nursing practice and patient-care excellence are met.
  • Coordinate and communicate with multidisciplinary members of the healthcare team, including clinical and nonclinical support roles.
  • Interpret, guide, and enforce system-wide, entity, and department-specific policies, procedures, and practices for safe and appropriate patient-care placement and delivery.
  • Assess nursing-staff competency to ensure patient-care standards are met in the absence of the Nurse Manager.
  • Maintain and communicate a high level of knowledge of Standards of Care and Assessment and Plan of Care policies.

Desired Qualifications

  • Bachelor's degree in Nursing.
  • Three years of healthcare-related leadership, supervisory, or management experience.

About the Company

Fairview Health Services

Nonprofit health system delivering comprehensive care

Fairview Health Services is a nonprofit health system in Minnesota offering a wide range of medical services through a network that includes community and academic hospitals, clinics, senior living, home health, rehabilitation, counseling, pharmacies, and benefit management. It operates through the M Health Fairview partnership with the University of Minnesota, linking care with research and training. Patients access care via a unified system across hospitals, clinics, home care, hospice, transportation, and employer solutions. Its goal is to expand access to high-quality, compassionate care by delivering comprehensive services across the care continuum, anchored in community needs.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1906

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