Tech Advisory & Delivery Manager

<p><strong>Locations</strong>: Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Houston | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | Durham | Summit | Washington</p><p class="job-description-header">Who We Are</p><p>Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.<br><br></p><p>BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and business superior performance through data, technology and digital. BCG Platinion sits within the TDA practice and is at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise in a wide variety of topics including Tech Advisory and Delivery, Architecture, Enterprise Solutions and Packaged Software, Cybersecurity, and Technology Risk Management. </p><p> </p><p>Our Tech Advisory and Delivery Chapter within BCG Platinion helps clients solve some of their most challenging problems through the development of superior IT concepts and tech solutions. The ideal candidate is both passionate as a consultant and technologist, and can bring their expertise to help develop customized, innovative client solutions.</p><p> </p><p>Tech Advisory & Delivery Managers at BCG Platinion are: </p><ul><li>Technical experts. They are critical thinkers and have extensive IT expertise that drives innovation for our clients, rooted in practicality.  </li><li>Data-driven storytellers. They gather information, evaluate against their expertise and build clear, insightful paths for clients. </li><li>Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to existing teams. </li><li>Comfortable with ambiguity. They know the path forward isn’t always well-defined. They are comfortable and confident working through the unknown. </li><li>Change agents. They know how to make change happen across an organization across all levels - from executives to individual contributors and IT practitioners. They can align and onboard teams to implement new processes and toolsets. They embrace complex challenges and guide an organization to optimize IT best practices. </li><li>Influencers. They build strong relationships to build trust and influence stakeholders. They are able to effectively communicate across Business & IT stakeholders in order to influence positive change. </li><li>AI and Agentic native. They are versed in the latest AI and Agentic technologies and methodologies and leverage them daily to deliver high impact outcomes and tackle difficult challenges.</li></ul><br><p><span><strong><span>About BCG Platinion</span></strong></span></p><p> </p><p>BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.</p><br><p class="job-description-header">What You'll Do</p><p>As a manager, you’ll be given end-to-end responsibility for the larger and more complex “modules” within a BCG project and begin to develop specialized knowledge to help you solve our clients’ problems. You’ll work on a variety of digital topics, applying generalist consulting skills to strategic digital & technology questions.  Working together with clients to understand their issues, you’ll create strategies for change, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. Given your role in leading larger and more complex “modules”, you will manage, support, and coach more junior team members in addition to also serving as an individual contributor yourself.</p><p> </p><p>Our consultants within the Tech & Digital Advantage (TDA) Chapter are an integral part of BCG’s core consulting team; we work side-by-side with all practice areas to create value and competitive advantage for our clients. You’ll help your clients answer questions such as “How will AI disrupt my business model?”, “How can businesses use data and analytics to create highly personalized outreach delivered through a seamless omnichannel experience?”, “How can I ship higher quality digital services to my customers faster by using agile?” and many more.  </p><p> </p><div><span>You’re Good At: </span></div><div><span> </span></div><div><span>At Platinion, we expect our consultants to be able to contribute and quickly get up to speed on a variety of topics to support the ever-changing demands of our clients. However, that broad ability to deliver needs to be grounded in deep technological knowledge in 2-3 of our primary areas of expertise such as; </span></div><div> </div><div><p><span>Expertise</span></p><ul><li>Supporting AI and digital transformation efforts by developing strategies around: <br><ul><li>AI and Agentic Platforms.</li><li>Data and digital analytics platforms.</li><li>Cloud infrastructure and technologies.</li><li>Data management capabilities.</li><li>Enterprise Tech Platforms.</li><li>Business IT architecture.</li><li>Software and product management (including Agile ways of working).</li><li>Tech, Enterprise Architecture and Data governance.</li></ul></li></ul><ul><li>Experience with a wide breadth of tech / AI / digital offerings, including but not limited to:<ul><li>Developing roadmaps and current state assessments for IT and AI/Data organizations in large companies across various industries.</li><li>Orchestrating technical program delivery across business stakeholders, complex vendor landscapes and technology ecosystems.</li><li>AI / LLM cost optimization and FinOps.</li><li>IT Benchmarking and recommendations for IT cost take-out initiatives.</li><li>Developing future state tech vendor landscape, vendor assessments/selections automation, tech cost benefits analysis, eCommerce, platform valuation and design.</li><li>Supporting tech functions during mergers and acquisitions, including the functional and technical transformation of an organization’s IT department.</li><li>Communicating the differences and benefits between multiple cloud computer providers and strategies for migrating from on-premise architecture.</li><li>Utilizing working knowledge and experience with GenAI and its potential use cases and client implications to deliver both practical and visionary solutions.</li></ul></li></ul><ul><li>Experience leading the design and delivery of AI-powered products within a functional and/or industry business domain, including:<ul><li>Defining AI product vision, roadmaps, and prioritization frameworks grounded in domain-specific workflows and business value.</li><li>Translating business strategy into AI-enabled product concepts, functional specifications, and delivery plans.</li><li>Leading agile product delivery including sprint planning, backlog management, and iterative development across teams.</li><li>Owning product quality assurance and ensuring outputs meet functional, technical, and compliance requirements as well as catch bad AI engineering.</li><li><div><span>Defining product / solution architecture and data integration patterns.</span></div></li><li><div><span> Designing and overseeing the integration of AI and generative AI capabilities into enterprise workflows at scale.</span></div></li><li><span>Defining data strategy and governance requirements to underpin reliable, production-grade AI products.</span></li><li><span>Leading the design of agentic workflows and automation use cases, balancing innovation with operational feasibility.</span></li><li><span>Leading vendor evaluations and platform selection processes for AI product tooling, aligned to business and technical requirements.</span></li><li><span>Driving change management and adoption strategies to embed AI products into business operations and ways of working.</span></li></ul></li></ul><ul><li>Optimizing business and IT processes within complex and heavily matrixed organizations and effectively communicating a path forward for clients and internal stakeholders.</li><li>Delivering data and digital platforms using techniques such as Agile, DevSecOps, and Cloud native architectures.</li></ul><p> </p><p><span>Specific AI product domain expertise topics (preferred):</span></p><ul><li>FP&A & FinOps:<br><ul><li>Lead the design and delivery of AI-powered products and subject matter depth in one or multiple core finance processes, including FP&A, financial close and reporting, procure to pay, order to cash, etc., with understanding of underlying finance systems (e.g. ERP, CLM, EPM, etc.) and data (e.g., GL, Orders, Invoices, Contracts, Plan/Forecast, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., AI chat enabled reporting insights) to strategic transformation (e.g., AI order-to-cash automation).</li></ul></li></ul><ul><li>Supply Chain / S&OP(E):<br><ul><li>Lead the design and delivery of AI-powered products and subject matter depth in one or multiple key supply chain processes including demand planning, inventory optimization, procurement, logistics, and fulfillment, with understanding of underlying systems (e.g., ERP, MES, APS) and data (e.g., BOM, Orders, Inventory, etc.). Experience deploying AI use cases ranging from operational quick wins (e.g., stockout detection) to strategic transformation (e.g., Agentic S&OP transformation).</li></ul></li></ul><ul><li>Go-To-Market (GTM):<br><ul><li>Lead the design and delivery of AI-powered products and subject matter depth in one or multiple key GTM processes including marketing, sales, customer success, and revenue operations, with understanding of underlying systems (e.g., CRM, CMS, CPQ, SPM) and data (e.g., Customer, Lead/Opportunity, Order/configuration, Territory/Quota, etc.). Experience deploying AI use cases from operational quick wins (e.g., lead scoring, outreach automation) to strategic transformation (e.g., AI-native revenue operations).</li></ul></li></ul><p><span>Written communication</span></p><ul><li>Leading the creation of client-specific strategic materials, surfacing key insights gathered from technical experts and observations.</li><li>Effectively codifying messaging and data into presentable materials and being comfortable delivering communications output in an efficient manner - accuracy and speed are critical to success of fast-paced, high-profile projects.</li><li>Synthesizing wide-ranging conversations, artifacts and best practices into clear, action-oriented recommendations.</li><li>Assisting with business development through writing proposals, scoping projects.</li><li>Contributing to our thought leadership through written publications and speaking at events and conferences.</li></ul><p> </p><p><span>Presentation and Facilitation</span></p><ul><li>Presenting materials, case updates and escalations to client and internal teams.</li><li>Facilitating technical and strategic working sessions and workshops with both client and internal teams.</li><li>Providing direction on key work items and feedback to other team members.</li><li>Building relationships with key clients.</li></ul><p> </p><p><span>Team Management</span></p><ul><li>Manage junior team members by defining and organizing their “module”, helping them structure their work and associated analyses.</li><li>Mentor and coach junior team members by building mutual development agreements and manufacturing opportunities for them to grow and develop along explicitly defined objectives.</li><li>Provide quality assurance oversight - Review junior team members’ output for overall correctness, level of insight, clarity of message, etc.</li><li>Promote an overall positive experience for junior staff.</li><li>Serve as a role model by actively demonstrating and living BCG’s Culture and Values.</li></ul></div><br><br><p class="job-description-header">What You'll Bring</p><ul><li>Bachelors or Master degree in information technology, computer science, economics, supply chain, logistics or system engineering, business management/administration, or relevant field.</li><li>5-8 years of practical experience in AI/Tech consulting, product management, professional software development, product and program implementation. Preferred experience with at least one of the following: <br><ul><li>AI product management.</li><li>AI platforms (e.g., AWS Agentcore, Azure Foundry, n8n, Aera, Palantir, Agentforce etc.).</li><li>Data platforms (e.g., Databricks, Snowflake, etc.).</li><li>Planning platforms (e.g., Anaplan, Kinaxis, OMP, etc.).</li><li>SAP / Oracle.</li><li>Salesforce.</li></ul></li><li>Preferred Experience: 2+ years of professional consulting experience in the execution and management of technology or strategic management consulting at a leading consulting firm.</li><li>Exceptional learning and ramp up skills, especially on IT topics concerning data and digital platforms with the expectation of mastering and applying the BCG framework for data and digital platforms BCG’s client portfolio.</li><li>Excellent communication and presentation skills.<ul><li>Exceptional savviness in navigating potentially challenging senior stakeholders in sensitive situations.</li><li>High EQ and self-awareness, high index on confidence and persuasiveness.</li><li>Ability to act as a trusted advisor and influence clients and BCG case leadership teams.</li></ul></li><li>Outstanding ability to work creatively, autonomously, analytically, in a fast-paced problem-solving environment with a focus on customer and results.</li><li>GenAI tool fluency (e.g., demonstrated use of GenAI tools such as ChatGPT, Claude) and validation of responses.</li><li>Willingness to travel around the globe to work with clients and BCG teams. At times, this role may involve up to 80% travel to client sites and BCG offices. The amount of travel will depend on client needs and nature of projects.</li></ul><br><br><p class="job-description-header">Additional info</p><p>What We Offer:</p><p>At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including:</p><ul><li>An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications.</li><li>A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment.</li></ul><p>The first year base compensation for this role is $190,000 USD. </p><p>In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG’s Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.</p><p> </p><p>At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:</p><ul><li>Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children.</li><li>$10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs.</li><li>Dental coverage, including up to $5,000 (USD) in orthodontia benefits.</li><li>Vision insurance with coverage for both glasses and contact lenses annually.</li><li>Reimbursement for gym memberships and other fitness activities.</li><li>Fully vested retirement contributions made annually, whether you contribute or not.</li><li>Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years.</li><li>Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement.</li></ul><p>*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.</p><p> </p><p>To learn more about our employee benefit please check our <a href="https://careers.bcg.com/employee-benefits" target="_blank" rel="noopener">Benefits</a> page.</p><br><br><p>Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. <br>BCG is an E - Verify Employer. <a href="https://careers.bcg.com/global/en/e-verify" target="_blank">Click here </a> for more information on E-Verify.</p>