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Invisible Technologies

AI-assisted BPO and task outsourcing

Senior Enterprise Solutions Manager

Program ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • 5–8+ years of analytical and operational leadership experience in top-tier management consulting or a high-growth technology environment.
  • Proven ability to lead complex, multi-stakeholder enterprise accounts and advise and influence C-level and VP-level leadership.
  • Demonstrated experience mentoring junior team members, upskilling operational talent, and building high-performing delivery teams.
  • A proven track record of building complex operations, delivery frameworks, and scalable processes from scratch for multi-million-dollar enterprise programs.
  • Demonstrated experience gathering requirements from commercial or go-to-market teams and working closely with technical leadership and engineers to execute software, automation, or artificial intelligence solutions.
  • Exceptional ability to break down ambiguous projects into actionable workstreams and execute them precisely.

Responsibilities

  • Act as the bridge between go-to-market and delivery on marquee accounts by understanding client requirements and business objectives and partnering with engineering on execution.
  • Partner with the account’s Technical Lead as the operational counterpart to drive outcomes on complex, high-value engagements, ensuring execution, resource alignment, and risk mitigation.
  • Own end-to-end operational execution of enterprise artificial intelligence deployments across concurrent workstreams.
  • Oversee and optimize agile delivery ceremonies, including cross-functional stand-ups, sprint planning, and Jira backlog grooming, to align engineering execution with commercial objectives.
  • Participate in requirement scoping and strategic meetings alongside account and technical leadership, and advise senior client stakeholders with actionable, data-driven insights on engagement progress and operational return on investment.
  • Structure ambiguous client problems into actionable delivery frameworks and design, implement, and scale operational processes for new, bespoke use cases.
  • Build assumption-driven, fact-based business cases for executive decision-making; establish real-time analytics, define key performance indicators, and lead continuous performance analysis for quality and workflow optimization.
  • Coach and mentor other Enterprise Solutions Managers, and guide and upskill operational staff and internal delivery teams.

About the Company

Invisible Technologies

AI-assisted BPO and task outsourcing

Invisible Technologies combines artificial intelligence with a global workforce to automate repetitive digital work through a subscription-based BPO platform. Clients receive a dedicated assistant; tasks are handled by AI with routing to human agents as needed, and a transparent portal lets them track progress, usage, plan, and billing. It differentiates itself from traditional outsourcing and large automation providers by offering a high-touch, long-term, predictable service with a single dedicated team and visible operations. Its goal is to streamline operations, boost efficiency, and cut costs for clients by delivering digital work faster with clear visibility and scalable, ongoing partnerships.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$107.9M
Headquarters
New York City, New York
Founded
2015

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