Market Research Synthesis Manager

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Marketing

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$106,600.00 - $175,900.001At Travelers, Market Researchers collaborate across the company to inform business decisions, drive winning go-to-market strategies and enable the business to capitalize on change. They provide strategic consulting and actionable insights; helping the business grow profitably, build the Travelers brand, and positively position the company in the marketplace. As a Market Research Manager, you conduct research that analyzes and synthesizes internal and external data to identify market and industry opportunities, understand competitors' actions, and monitor trends and their impacts to the business, today and tomorrow. You work collaboratively with cross-functional teams to ensure research projects are aligned with business objectives and provide valuable insights for decision-making. This role may have people leadership responsibilities.

What Will You Do?

• Conduct secondary research projects by leveraging numerous sources and methodologies, working with complex and sometimes conflicting datasets. Recommend appropriate sources and/or methodologies to be used for each initiative.
• Use a wide range of methodologies and sources to synthesize research findings into clear and actionable insights to support strategic decision-making; will present findings to internal partners.
• Develop research projects and associated deliverables, including documentation such as proposals, project plans, data specs, and final reports.
• Manage timelines and resources effectively, with some management support and oversight as necessary.
• Assess accuracy, credibility, and appropriateness of data while ensuring quality standards are met.
• May serve as a member of an Engagement Team for one or more businesses or corporate functions.
• This position may manage other staff, which would include responsibility for monitoring the work quality of the team and providing coaching and performance management for those staff members.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• 5 or more years of market research or related experience.
• Bachelor’s degree in business, marketing, economics, mathematics, psychology, anthropology or comparable analytical degree.
• Strong knowledge of Microsoft Office products.
• Self-motivated.
• Demonstrated ability to communicate information clearly and effectively, demonstrating an understanding of the audience.
• Ability to collaborate effectively within a team, and with vendor and business partners.
• Able to create and cultivate relationships and use them to inform business outcomes.
• Intermediate knowledge of business and/or insurance concepts.
• Intermediate knowledge of and experience conducting secondary research including:
  • Market sizing
  • Competitive Intelligence
  • Trends Analysis
  • Economic/Financial Analysis
• Intermediate ability to analyze disparate data sets to derive conclusions and/or research recommendations.

What is a Must Have?

• 3 years of market research or related experience.