A Medical Office Assistant qualification is an asset.
Recent customer service experience is required.
Experience with Med Access or electronic medical records is required.
Proficiency in medical terminology is an asset.
The ability to handle confidential information in compliance with the Health Information Act is required.
Responsibilities
Answer phones, greet and register patients.
Respond to patient enquiries in person and by phone.
Initiate forms, create billings, and collect payment for services not covered by insurance.
Escort patients to exam or treatment rooms and prepare patients for the physician.
Clean and prepare exam and treatment rooms between patient visits.
Set up and assist with minor procedures, including Papanicolaou tests, pelvic examinations, and intrauterine device procedures.
Perform diagnostic testing as ordered by the physician, including urinalysis.
Perform blood pressure readings using an automated blood pressure monitor, as well as temperature, height, and weight measurements ordered by the physician.
Schedule appointments and notify patients of appointments.
Scan patient documents into electronic medical records as required.
Open mail, receive faxes, and distribute them as appropriate.
Complete daily, monthly, and weekly chore lists as required.
Perform other duties as assigned.
Desired Qualifications
Excellent verbal and written communication skills.
COMPANY INFORMATION: Looking to make a difference? Looking to join an incredible team?
Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.
By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.
JOB PURPOSE: Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.
PRINCIPAL RESPONSIBILITIES:
Answering phones, greeting and registering patients
Responding to patient enquiries in person and by phone
Initiating forms, creating billings, and collecting payment for services not covered by insurance
Escorting patients to exam or treatment rooms and preparing patients for physician.
Cleaning and preparing exam and treatment rooms between patient visits
Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
Performing diagnostic testing as ordered by the physician including urinalysis
Performing Blood pressure readings (using automated BP monitor), temperature
readings, height and weight measurements as ordered by the physician
Scheduling and notifying patients of appointments
Scanning patient documents into electronic medical records as required
Opening mail, receiving faxes, and distributing as appropriate
Completing daily, monthly and weekly chore lists as required
Performing other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE:
High school diploma or equivalent
Medical Office Assistant Qualification is an asset.
Recent customer service experience
Experience with Med Access or Electronic Medical Records
Excellent verbal and written communication skills
Problem solving skills
Proficiency in medical terminology is an asset
Must be able to handle confidential information in compliance with the Health Information Act
We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.
We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.
Please note, AI may be used in the selection and recruitment process.
