World Relief

Global Christian humanitarian aid for refugees

Office Director

Community Outreach & ProgramsConfirmed live in the last 24 hours

Full-timeSpokane, WA, USA$87.4k - $96.1k /yrIn-person

About the Job

Requirements

Mature and personal Christian faith.
Commitment to World Relief's mission, vision, and values.
Desire to serve and empower the Church to impact vulnerable communities.
Ability to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and the National Association of Evangelicals' For the Health of The Nation document.
Valid driver's license, access to a reliable vehicle, and ability to pass motor vehicle record standards.
Confident public speaking ability.
Leadership and creative problem-solving skills.
Ability to manage multiple demands in a fast-paced work environment.
Cross-cultural experience.
At least 6 years of progressive management experience, including management of budgets in excess of $2 million.
Development experience raising more than $300,000.
Advanced computer skills, including Word, Excel, Publisher, and PowerPoint.
Demonstrated experience managing federal and state grant funding streams and budget management.

Responsibilities

Supervise employees by monitoring daily work activities, tracking and approving timesheets and time off, monitoring performance, entering goals and progress check-ins, conducting weekly or bi-weekly check-ins, documenting performance concerns, and entering staff promotions, transitions, and separations in the human resources information system within required time frames.
Lead staff in a manner consistent with World Relief's Christian values, including praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff.
Embody World Relief's mission, vision, and values and set an example for office staff, volunteers, clients, churches, and the community.
Contribute to the development of World Relief projects through participation in national and divisional meetings and other dialogues.
Ensure that the local field office culture respects clients and their families and prioritizes their dignity, participation, and safety.
Coach and supervise direct reports, focusing on leadership development.
Establish a strategic plan and clear, achievable goals that align office goals and directions with US Ministries and World Relief.
Foster effective and clear communication within the office and with national colleagues.
Adhere to World Relief policies and procedures.
Create staffing plans to deliver the core functions of the office and increase the gender and ethnic diversity of World Relief staff.
Manage federal and state grant funding streams.
Oversee office fiscal health, ensuring adequate revenue and responsible budget development.
Manage office human resources and legal issues in conjunction with the national office.
Establish and develop strategic program initiatives according to changing resettlement needs and the needs of refugee and immigrant communities in the area.
Facilitate regular meetings with staff and other program managers to ensure quality, team-based service provision in partnership with national program directors.
Focus World Relief programs on helping immigrants move from stability to integration in their new community.
Stay informed about regulatory and funding changes that affect program operations in the city, county, and state.
Engage technical units or other supports to address performance issues in the implementation of core programs.
Foster and maintain high standards and best practices in program delivery with refugee and immigrant populations.
Support innovation in program development and integration with church outreach and good neighbor teams.
Participate in organizational collaboration and program communities of practice to operate programs consistently and scalably as part of the national network.
Create and maintain avenues for client voices to inform and shape program design and delivery.
Ensure compliance and safeguarding mechanisms are in place and properly used to prioritize client dignity and safety.
Represent World Relief in the local community through networking, community meetings, fundraising, public speaking, and similar activities.
Engage and connect with local churches for funding, partnership, and volunteer mobilization.
Collaborate with World Relief's home office church outreach, marketing, and fundraising teams.
Establish an annual outreach plan for the local office, including setting and achieving local fundraising goals.
Engage with national campaigns and leverage national initiatives in the local context.
Participate in and champion local advocacy efforts, leveraging influence locally and nationally on behalf of immigrants served by World Relief.

Desired Qualifications

A master's degree or other advanced degree is strongly preferred.
Fluency in a second language is preferred.
Program design and marketing skills are a plus.

Salary Range: 87377 to 96120 (Currency: USD) (Pay period: per-year-salary)

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Office Director is the principal representative of World Relief in the local community. This position provides strategic leadership and oversight of multiple teams in two offices. The Office Director is responsible for overall management, technical development, implementation, personnel, budget and financial oversight of all programs as well as building partnerships with multiple stakeholders and funders. Responsibilities include staff supervision, grant and budget management, program implementation, interdepartmental collaboration, coordination of services to foreign nationals, fundraising from private donors and outreach to local communities. Within a matrix management context that includes national and local staff, the Office Director ensures alignment with World Relief’s core mission and values.

ROLE & RESPONSIBILITIES:

Missional and Organizational Leadership

The Office Director is the senior leader of the local World Relief office, as well as a key leader alongside other directors within the US Programs division of World Relief. The Office Director is responsible to:

This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

Embody the mission, vision, and values of World Relief, setting an example for the office staff, volunteers, clients, churches and the community.

Contribute to the development of World Relief projects through participation in national and divisional meetings and other dialogues.

Ensure that the culture of the local field office is defined by respect for clients and their families; prioritizing their dignity, participation and safety.

Provide coaching and supervision of direct reports, focusing on leadership development.

Establish a strategic plan and clear, achievable goals, assuring that individual office goals and directions are consistent with the overall direction of US Ministries and World Relief.

Organizational Health and Operations

The Office Director is responsible for creating and maintaining a healthy office culture that fosters staff and missional growth. The Director will:

Foster effective and clear communication within the office and with national colleagues.

Adhere to World Relief policy and procedures.

Create staffing plans to deliver the core functions of the office, demonstrating a commitment to increasing the gender and ethnic diversity of World Relief staff.

Manage federal and state grant funding streams.

Oversee office fiscal health, ensuring adequate revenue and budget development with stewardship and integrity.

Manage office human resources and legal issues in conjunction with the national office.

Program Management

Establish and develop strategic programmatic initiatives according to the changing needs of resettlement and the refugee and immigrant communities in the area.

Facilitate regular meetings with staff and other program managers to ensure quality, team-based service provision in partnership with the national program directors.

Focus World Relief programs on helping immigrants move from stability to integration in their new community.

Remain abreast of changes in regulations and funding that affect program operations in the city, county, and state.

Engage technical units or other supports in addressing performance issues in the implementation of core programs.

Foster and maintain a culture of high standards and best practices of program delivery with refugee and immigrant populations.

Support innovation in program development, and integration with church outreach and good neighbor teams.

Participate in organizational collaboration and program communities of practice; seeking to operate programs in a consistent and scalable ways as part of the national network.

Create and maintains avenues for client voices to inform and shape program design and delivery.

Ensure compliance and safeguarding mechanisms are in place and properly utilized so that the dignity and safety of clients is prioritized.

Outreach and Fundraising

Serve as the principal representative of World Relief in the local context which will involve networking, meetings in the community, fundraising, public speaking and other similar activities.

Engage and connect with local churches for funding, partnership, and mobilizing volunteers.

Work collaboratively with World Relief’s home office church outreach efforts, marketing and fundraising teams.

Establish an annual outreach plan for the local office, including setting and reaching goals for local fundraising.

Engage with national campaigns and leverage national initiatives in the local context.

Participate in and champion local advocacy efforts, leveraging influence locally and nationally on behalf of immigrants whom World Relief serves.

JOB REQUIREMENTS:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Valid drivers license, access to reliable vehicle and ability to pass MVR standards
Confident public speaker
Leadership and creative problem-solving skills
Ability to manage multiple demands in a fast-paced work environment
Cross-cultural experience
Excellent interpersonal and communication skills
6+ years of progressive management experience, including management of budgets in excess of $2 million
Development experience raising >$300,000
Advanced computer skills (Word, Excel, Publisher, PowerPoint)
Demonstrated experience managing federal and state grant funding streams and budget management

PREFERRED QUALIFICATIONS:

Bachelor’s degree required; Master’s or other advanced degree strongly preferred.
Fluency in a second language preferred
Program design and marketing skills a plus

World Relief offers a competitive benefits package and employee discount program for full-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

***

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

About the Company

World Relief

Global Christian humanitarian aid for refugees

World Relief is a global Christian humanitarian organization that helps vulnerable people, especially refugees, displaced persons, and crisis-affected communities, with aid and development services. It works through partnerships with about 6,000 churches and 95,000 local volunteers, and it engages in private sponsorship programs like Welcome Corps to support U.S. refugee resettlement. It funds its work through donations, grants, and sponsorships to deliver refugee resettlement, disaster response, and community development programs. The organization distinguishes itself by a faith-based, church-led model that mobilizes volunteers and religious communities alongside traditional funders, aiming to enable sustainable recovery and resilient communities.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $120K
Headquarters: Towson, MD
Founded: 1944

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