Product Solution Lead

Job Description

As Product Solution Lead LATAM, you will help shape the digital products that enable Syngenta’s commercial teams to serve customers and growers more effectively. You will sit at the intersection of business, technology and user experience - turning complex commercial needs into clear, scalable solutions that create value in the region. 

Working closely with business stakeholders, regional product leaders and global technology teams, you will lead the functional journey from discovery through adoption. This is a hands-on product role for someone who enjoys understanding real business challenges, translating them into actionable requirements and helping teams deliver solutions that people want to use. 

While initially supporting priorities in Argentina and Uruguay, the role will contribute to initiatives across Latin America. The portfolio includes commercial platforms and digital products, such as Salesforce, CP Core, data and automation solutions, and emerging AI-enabled experiences.

 Accountabilities

• Partner with Sales, Marketing, Pricing and other commercial stakeholders to understand their processes, pain points and opportunities.
• Lead discovery conversations and workshops; turn insights into clear problem statements, functional requirements, user stories and acceptance criteria.
•  Assess global product capabilities against regional needs, recommending pragmatic adaptations that deliver value in the LATAM context.
• Help define product vision, roadmaps and adoption plans for regional features and solutions.Maintain and refine the regional backlog with the Regional Product Manager, ensuring priorities are clear and ready for delivery.
•  Design end-to-end functional solutions across Salesforce and other commercial digital platforms, considering data, workflows, user journeys, access controls and integrations.
• Produce clear solution documentation - including process flows, functional designs and configuration guidance- that enables development teams to build with confidence.
• Work closely with architects, technical leads, developers and product designers to validate feasibility, resolve ambiguity and align delivery with business outcomes.
• Support the evaluation of platform capabilities, configurations and integrations involving systems such as Salesforce, SAP and other enterprise applications.
• Participate actively in Agile ceremonies and guide implementation decisions throughout the delivery lifecycle.
• Lead User Acceptance Testing (UAT), including test scenarios, coordination with business users, feedback consolidation, defect follow-up and formal functional sign-off.
• Support deployment readiness, change documentation, training materials, knowledge transfer and post-go-live stabilization.
• Monitor user feedback and solution performance to identify enhancements that improve adoption and simplify commercial work.
• Contribute to experimentation and automation initiatives, helping validate opportunities before they are scaled into sustainable digital products.
• Build trusted relationships across business and technology teams, communicating clearly with both technical and non-technical audiences.
• Manage expectations on scope, priorities and trade-offs; raise risks and dependencies early and constructively.
• Represent the voice of regional users within delivery squads, ensuring that commercial context remains central to solution decisio

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration or a related field.
• 5+ years of experience in business analysis, functional consulting, solution design, product delivery or a related IT role.
• Hands-on experience supporting Salesforce implementations or enhancements in a business analysis, functional consulting or solution design capacity.
• Demonstrated experience translating business needs into user stories, functional requirements and acceptance criteria, and supporting delivery through UAT and go-live.
• Familiarity with commercial processes such as Sales, Marketing, Pricing or CRM is strongly valued; experience in agriculture is a plus.
• Understanding of Agile/Scrum ways of working, backlog management and iterative delivery.
• Ability to understand technical concepts and collaborate effectively with engineering teams. Exposure to integrations, APIs, data flows, automation or cloud platforms is an advantage.
• Experience with SAP commercial processes, CP Core, data platforms, AI-enabled tools or workflow automation is a plus.
• Strong analytical, facilitation and problem-solving skills, with the ability to navigate ambiguity and identify root causes.
• Excellent communication skills in English, spoken and written. Spanish is highly valued for engagement with regional stakeholders.
• A collaborative, proactive and empathetic approach, with genuine curiosity about technology and business transformation.
• Salesforce certifications (Administrator, Platform App Builder, Business Analyst or similar) and Product Owner certifications are a plus.

Additional Information

What We Offer

• A culture that celebrates diversity & inclusion, promotes professional development, and strives for a work-life balance that supports the team members. Offers flexible work options to support your work and personal needs.
• Full Benefit Package that starts your first day. 
• Paid Vacation, Paid Holidays, Maternity and Paternity Leave, Education Assistance, Wellness Programs, Corporate Discounts, among other benefits.

Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

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