Full-Time

Associate – Commercial Loan Servicing Operations

Agency Syndications

Confirmed live in the last 24 hours

Capital One

Capital One

10,001+ employees

Offers diverse financial products and services

Fintech
Financial Services

Entry, Junior

No H1B Sponsorship

Plano, TX, USA + 1 more

More locations: Virginia, USA

Must be within 50 miles driving distance from Capital One hub locations in Plano, TX or Richmond, VA.

Category
Commercial Banking
Finance & Banking
Required Skills
Salesforce
Requirements
  • Associate’s Degree or Military experience
  • At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
  • At least 1 year of Agent Syndication Loan Closing or Agent Syndication Loan Servicing experience
  • At least 1 year of experience in Commercial Banking Operations
  • Bachelor's Degree (Preferred)
  • 1+ years of systems experience in ACBS (Preferred)
  • 1+ years of systems experience in Salesforce (Preferred)
  • 2+ years of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs) (Preferred)
  • 2+ years of Agent Syndication Loan Closing or Agent Syndication Loan Servicing experience (Preferred)
  • 3+ years of experience in Commercial Banking Operations (Preferred)
Responsibilities
  • Manage an agent syndicated portfolio of active credit facilities as the Loan Operations Servicer for a variety of the Commercial Corporate Banking line of business
  • Process loan requests (disbursements, pay downs, payments, etc.); interest and exchange rate fixing, interest and fee calculations, billing and liquidations
  • Manage high volumes of transaction processing and email correspondence with precision, ensuring all tasks are completed accurately and compliant with documented SLA’s
  • Manage and maintain effective oversight across multiple workflow tools including Gmail, Slack, Salesforce, Customer Hotline
  • Maintain relationships with various lines of business, participant banks/co-lenders and partner teams to include escalation, resolution and risk management
  • Partner with respective business units and other internal teams to align needs and provide operational support
  • Perform & drive team account management, exception reporting, cash breaks analysis and reconciliations within established SLA’s
  • Ability to accurately interpret credit agreements, promissory notes etc. in order to determine operational feasibility and maintain data integrity of the commercial loan system of record (ACBS)
  • Engage and contribute in virtual and in person forums with business partners, peers, senior leadership and direct team on a regular basis
  • Communicate directly with customers & participants for all loan related requests, resolving and expediting inquiries, discrepancies, and special requests via email and telephone
  • Contribute effectively to organizational initiatives, drive team goals and foster a culture of continuous improvement, engagement and inclusivity

Capital One offers a variety of financial services, including credit cards, savings accounts, car loans, and business checking accounts, primarily in the United States. The company focuses on user-friendly banking solutions with no fees or minimums for checking accounts, making it easier for customers to manage their money. Capital One stands out from competitors with its commitment to financial inclusion and literacy, partnering with organizations to provide educational resources. The goal is to transform the banking experience by ensuring everyone has access to financial services and the knowledge to make informed decisions.

Company Stage

IPO

Total Funding

$15.9M

Headquarters

McLean, Virginia

Founded

2014

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Worldpay enhances payment security and efficiency for merchants.
  • Capital One's collaboration with HITEC improves data infrastructure and decision-making.
  • Financial empowerment initiatives support community stability, like the $86,000 grant to United Way.

What critics are saying

  • Increased competition in subscription management tools may dilute Capital One's first-mover advantage.
  • Over-reliance on partnerships for tech advancements could pose risks if partnerships falter.
  • Departure of key personnel like Joe Rodriguez may affect risk management expertise.

What makes Capital One unique

  • Capital One offers user-friendly banking with no fees or minimums for checking accounts.
  • The company partners with Minna Technologies for subscription management tools in its app.
  • Capital One's mobile banking app is a model for secure, user-friendly digital banking.

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Benefits

Medical, Dental, & Vision coverage

Onsite Health Centers

Prescription saving with network of local pharmacies

Stock Purchase Plan

Education Assistance

401(k)

Flexible Spending Accounts

Life and Disability insurance

Generous paid time off + corporate & floating holidays

Registered dieticians on site, cooking classes and free virtual fitness classes

Employee Assistance Program