Vice President, Portfolio and Program Delivery

Current Employees of Happen Bank: Please apply via your internal Workday Account

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

About the Role

We are looking for a VP, Portfolio and Program Delivery to lead the team that turns Product and Engineering strategy into shipped outcomes. You will lead a team of Portfolio and Technical Program Managers who enable product and feature delivery across the company, and you will be accountable for driving reliability, predictability, and transparency in our delivery practices.

This is a role for a seasoned delivery leader who is equally comfortable in the weeds of a dependency map and in the room with executives explaining a trade-off. You will sit at the center of how we plan, size, sequence, and deliver key strategic initiatives, supporting Product and Engineering-led initiatives across the company.

What You'll Do

Portfolio Management & Delivery 

• Own the end-to-end view of the Product and Engineering portfolio, ensuring investment, capacity, and priorities are aligned and visible to leadership 

• Set the standard for planning and tracking delivery timelines, driving accountability for realistic commitments and clear communication when dates change 

• Partner with Business, Product, Engineering, Compliance, and Risk Management teams to align project scope, manage changes, and keep teams anchored to agreed outcomes 

• Establish consistent approaches to project sizing and cost estimation so leadership can make informed investment and trade-off decisions 

• Provide clear, timely reporting on portfolio health, risks, and dependencies, and maintain a disciplined escalation process that surfaces issues early 

• Support Product and Engineering in preparing for and running Program Increment (PI) planning, bringing capacity, dependency, and risk insights to each planning cycle 

• Personally drive delivery of select high-priority, cross-functional projects where leadership and coordination across multiple teams are critical 

• Own the Internally Developed Software (IDSW) control framework, ensuring software capitalization processes are managed effectively in partnership with Finance 

Team & Organizational Leadership 

• Build, coach, and develop a high-performing team of Portfolio Delivery Leads and Technical Program Managers, raising the bar on delivery expertise, consistency, and business acumen 

• Create common operating rhythms, tools, and templates so delivery practices are consistent across product areas 

• Act as a trusted partner to senior leaders in Product, Engineering, and the broader business, translating complexity into clear decisions 

• Foster a culture of transparency, ownership, and continuous improvement in how we plan and deliver 

About You

• 13+ years of experience in program, portfolio, or delivery management, including leading large-scale, multi-team software delivery

• 8+ years proven experience managing and developing managers and large teams of program or project managers

• Bachelor's degree or higher, or equivalent combination of education and experience

• Hands-on fluency with Scaled Agile Framework (SAFe) and Program Increment (PI) planning, including experience running planning at scale

• Experience in a regulated industry, ideally financial services, with a working understanding of software development lifecycle processes, controls, audit, and compliance expectations

• Track record of delivering Product and Engineering-led initiatives and products

• Strong command of project sizing and cost estimation, scope management, risk management, and executive-level reporting

• Exceptional communication and stakeholder management skills, with the credibility to influence senior leaders and Engineering teams alike

• You look for ways AI can improve how teams plan, prioritize, and deliver work, using it to strengthen decision-making, increase efficiency, and improve visibility while maintaining sound judgment and accountability

Nice to Have

• Relevant certifications such as SAFe, Project Management Professional (PMP), or similar credentials

What Success Looks Like

• Delivery commitments are credible, and leadership trusts the dates and status they are given

• Sizing, cost, and scope are consistently understood before work begins, and changes are managed transparently

• PI planning is well prepared, with dependencies and risks surfaced early

• IDSW controls are consistently followed and stand up to internal and external review

• The program management team is engaged, growing, and recognized as a strategic partner

Work Location
San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Time Zone Requirements
Local hours (PT)

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to Happen Bank offices and/or other locations, as needed.

Compensation
The target base salary range for this position is 240,000-270,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

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Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]. 

Notice on AI Tool Use 

For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.

You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.

During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us.  We will use this information to evaluate your application for employment.

We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes.  For more information about how we will handle your personal information, please refer to our Privacy Disclosure.

We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.