Regulatory Response Manager
Australian Payments Plus
Regulatory Response Manager
Australian Payments Plus
Operates domestic payment and identity networks
Australian Payments Plus · Sydney, Australia (Hybrid) · Full-time · Posted 2026-09-08
Workplace: hybrid
Department: Risk
Life @ AP+
We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You’ll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.
We’re driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We’re ready to help you do it.
The Role
As our Regulatory Response Manager, you’ll play an important role in supporting AP+ to maintain a strong compliance posture and successfully respond to key regulatory matters and commitments.
You’ll coordinate regulatory response activities from planning and evidence gathering through to review, self-assessment and submission, ensuring responses are accurate, timely and supported by robust governance.
Working across business owners who are designing and implementing, you’ll bring together stakeholders, provide specialist advice and insights to support high-quality, consistent and defensible regulatory outcomes.
This Role Is Responsible For:
Leading regulatory response activities, including planning, evidence gathering, review, self-assessment and submission coordination.
Providing risk and compliance advice to stakeholders on regulatory obligations and expectations, particularly when designing and implementing initiatives supporting regulatory commitments.
Maintaining strong records, controls and governance to support regulatory requests, responses and commitments.
Supporting the design, implementation and embedding of Group Risk activities associated with regulatory responses.
Working closely with the Regulatory Response Program Manager to identify, assess and mitigate delivery risks.
Analysing information, issues and trends to support accurate, consistent and defensible regulatory responses.
Designing and implementing reporting to track regulatory response progress, risks, issues and outcomes for Governance Forums.
Building effective relationships across internal teams and relevant external stakeholders.
Applying quality assurance practices to improve the consistency, quality and timeliness of regulatory responses.
Identifying process improvements that strengthen AP+’s regulatory response capability and readiness.
Coordinating effective records management across regulatory response artefacts, evidence, decisions and authorised information requests.
Staying across regulatory developments, industry trends and best practice to support continuous improvement.
In order to be successful in this role you’ll need to demonstrate:
Experience supporting or managing regulatory responses, compliance matters or regulatory commitments, ideally within financial services, payments or another regulated environment.
Experience coordinating evidence and stakeholders across complex regulatory or compliance activities.
Strong quality assurance capability, with experience reviewing evidence and supporting accurate, consistent and timely regulatory responses.
Good knowledge of regulatory obligations, compliance practices, risk management, governance and response controls.
The ability to identify and assess risks, develop appropriate mitigation strategies and clearly communicate issues to stakeholders.
Strong analytical skills, with the ability to bring together complex information and evidence to produce clear, defensible outcomes.
Strong stakeholder management skills and the ability to build effective relationships across multiple teams and levels of seniority.
Strong organisational skills and attention to detail, particularly when managing evidence, records, reporting and governance requirements.
A relevant tertiary qualification in risk, compliance, governance or a related discipline. Relevant professional certification or membership is also desirable.
What happens next:
At AP+, we believe in the power of passion, pride and purpose. Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.
If you're ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.
We want to remove all barriers to inclusion, so if you need advice or support with your application, we're here to help. Please reach out to [email protected]. We also encourage you to let us know your pronouns at any point during the recruitment process.
AP+ are not partnering with Recruitment agencies for this role.
Apply at Australian Payments Plus
Powered by Workable
Operates domestic payment and identity networks
Australian Payments Plus operates domestic payment networks and digital identity infrastructure for banks, payment providers, businesses and government agencies across Australia. Its eftpos debit network supports card purchases, BPAY handles bill payments and its fast-payment network enables bank-to-bank transfers through services such as Osko, PayID and PayTo. It also provides account-name checking through Confirmation of Payee and identity verification through ConnectID. The member-owned group works with participating financial institutions, retailers and technology providers to deliver services used by consumers and businesses. Created in 2022, it is headquartered in Sydney, Australia.
Explore more opportunities at Australian Payments Plus