U

University of Texas at Austin

Public research university in Austin, TX

Lead Informaticist

Business OperationsConfirmed live in the last 24 hours
Full-timeAustin, TX, USA$94.5k /yrIn-person

About the Job

Requirements

  • A bachelor’s degree in Health Informatics, Information Systems, Healthcare Administration, Business Administration, Nursing, Public Health, Industrial Engineering, or a related field.
  • A minimum of eight years of experience in healthcare informatics, operational improvement, workflow design, healthcare technology implementation, digital transformation, or related areas.
  • Experience leading large-scale, cross-functional initiatives involving multiple departments and stakeholder groups.
  • Ability to influence organizational decisions across operational, clinical, and technology domains.
  • Ability to translate organizational strategy into technology-enabled workflows and solutions.
  • Knowledge of informatics governance structures, workflow standardization, and operational best practices.
  • Ability to design, implement, and optimize enterprise workflows.
  • Ability to establish standards, policies, and sustainable operating models.
  • Experience leading organizational transformation initiatives and facilitating stakeholder engagement and adoption strategies.
  • Ability to build consensus and influence outcomes without direct authority.
  • Strong understanding of healthcare technology systems and integration concepts.
  • Ability to evaluate technology solutions and recommend improvements.
  • Ability to apply informatics principles to operational, clinical, and business challenges.
  • Ability to establish, interpret, and communicate key performance indicators and performance measures.
  • Ability to use data to drive workflow optimization and operational improvements.
  • Ability to identify root causes and develop sustainable solutions.
  • Ability to build relationships with executives, operational leaders, clinicians, technology teams, and end users.
  • Ability to facilitate collaboration across departments and disciplines.
  • Ability to communicate effectively with technical and non-technical audiences.

Responsibilities

  • Serve as the informatics lead on major operational transformation initiatives involving Epic Ambulatory, Workday, UKG, and integrated enterprise applications.
  • Conduct workflow analysis and future-state design for revenue cycle, scheduling, workforce management, provider staffing, and operational processes.
  • Collaborate with application, integration, and operational teams to ensure seamless system interoperability.
  • Develop project plans, testing strategies, communication plans, and adoption metrics.
  • Identify and escalate barriers impacting implementation success, operational efficiency, or financial outcomes.
  • Ensure adherence to enterprise architecture, governance standards, and system lifecycle methodologies.
  • Lead governance councils, advisory groups, and stakeholder forums related to assigned informatics portfolios.
  • Establish and operationalize enterprise workflow standards, best practices, and informatics methodologies.
  • Partner with organizational leaders to prioritize initiatives and support strategic decision-making.
  • Develop recommendations for workflow, process, and technology improvements based on organizational goals and performance data.
  • Promote consistency, compliance, and standardization across departments and technology platforms.
  • Lead workflow redesign and optimization initiatives to improve efficiency, quality, user experience, and operational performance.
  • Identify opportunities to standardize processes across departments and service lines.
  • Guide post-implementation stabilization, adoption, and optimization activities.
  • Use data and stakeholder feedback to drive continuous improvement efforts.
  • Evaluate the effectiveness of technology-enabled workflows and recommend enhancements.
  • Lead change management strategies for complex informatics initiatives.
  • Develop communication, stakeholder engagement, and adoption plans.
  • Facilitate consensus among various stakeholder groups and competing priorities.
  • Ensure organizational readiness and successful transition to new workflows and technologies.
  • Monitor adoption and address barriers to sustained success.
  • Apply Lean, PDCA, and continuous improvement methodologies to drive operational excellence.
  • Facilitate process mapping, standard work development, and workflow redesign.
  • Measure and report outcomes associated with informatics initiatives.
  • Establish KPIs and success metrics to evaluate organizational performance and technology utilization.
  • Use data-driven insights to support decision-making and prioritization.
  • Serve as a subject matter expert and trusted advisor on informatics strategy, workflow design, and technology adoption.
  • Provide guidance and mentorship to informaticists, operational leaders, and project teams.
  • Support leadership in evaluating informatics opportunities and enterprise priorities.
  • Review and validate educational, training, and communication materials.
  • Promote informatics best practices across the organization.
  • Participate in vendor evaluations and contract discussions.
  • Represent the organization at informatics conferences and professional forums.
  • Support disaster recovery and business continuity planning.
  • Contribute to grant proposals and research initiatives.
  • Assist with enterprise-wide informatics strategy development.
  • Adhere to internal controls and reporting structure.
  • Perform related duties as required.

Desired Qualifications

  • A master’s degree in Health Informatics, Healthcare Administration, Business Administration, Information Systems, or a related field.
  • Experience establishing governance frameworks and enterprise standards.
  • Experience with enterprise healthcare technology platforms and integrated systems.
  • Informatics certification.
  • Certification in Lean, Six Sigma, PMP, Prosci, or a related discipline.
  • Certification in technology platforms relevant to the assigned portfolio.

About the Company

University of Texas at Austin

Public research university in Austin, TX

University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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