T

The Cheesecake Factory

Restaurant chain with extensive dessert menu

Restaurant Manager

Food & Beverage Operations ManagementPosted on Nov 9
Full-timeFranklin, TN, USA$65k - $72k /yrIn-person

About the Job

Requirements

  • At least 2 years of full-service, high-volume restaurant management experience.
  • Demonstrated working understanding of business operations and financials.
  • Able to work shifts of ten hours or longer and stand, sit, squat, or walk for extended periods.
  • Must be able to work closing shifts, weekends, and holidays as needed.
  • Able to grasp, reach overhead, push, lift, and carry up to 50 pounds.

Responsibilities

  • Manage shifts, including daily decision-making, scheduling, and planning.
  • Understand the flavors, aromas, and characteristics of food ingredients and wines to ensure a high standard of guest experience.
  • Manage on-the-fly requests with ease and poise while creating a calm and positive work environment.
  • Foster continuous learning, open and honest feedback, and corrective action as needed.
  • Actively work the floor, anticipate opportunities to improve service, help the team, and create efficiencies in table turns.
  • Work directly with the kitchen team to evaluate prep levels and food quality before each shift.
  • Run the restaurant as if an owner.
  • Create memorable dining experiences by exceeding guest expectations.
  • Create a safe environment for the team and guests through high standards for product quality and restaurant cleanliness.
  • Drive continuous improvement by coaching, leading, and developing the restaurant team.
  • Work in a high-volume environment with a service-oriented approach.

Desired Qualifications

  • Prior experience with POSitouch, Crunchtime, and OpenTable is a plus.

About the Company

The Cheesecake Factory

Restaurant chain with extensive dessert menu

The Cheesecake Factory runs casual-dining restaurants with a wide menu of entrées and desserts, built on a family bakery legacy. Guests order large portions, with cheesecakes and other pastries playing a central role in the dining experience; the model scales from a wholesale bakery to restaurant locations with a consistent kitchen and menu. It stands apart by marrying a dessert-focused identity with a very large, eclectic menu and a bakery-origin story that helped it grow into a publicly traded chain (CAKE). Its goal is to expand into a nationwide brand known for generous portions and a broad, dessert-forward menu.

Company size
10,001+
Company stage
IPO
Headquarters
United States
Founded
1978

Recently Posted Jobs

Explore more opportunities at The Cheesecake Factory

See more jobs