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eClerx

Data analytics and BPM outsourcing services

Associate Program Manager

IT Project ManagementConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's or master's degree in Computer Science, Telecommunications, Engineering, or a related field.
  • At least 15 years of experience in delivery management of Networking and IP projects, preferably in Telecom or Service Provider environments.
  • Deep knowledge of IP/MPLS core networks, routing protocols, network design, and operations.
  • A proven track record managing large-scale network transformation and migration projects.
  • Strong program and project management skills, with experience in Agile and traditional methodologies.
  • Proficiency in risk management, budgeting, and resource planning.

Responsibilities

  • Lead and manage end-to-end delivery of Networking and IP infrastructure projects, ensuring timely and quality execution aligned with business goals.
  • Oversee core IP/MPLS network transformations, including design, deployment, integration, and optimization.
  • Collaborate with cross-functional teams, including engineering, operations, vendors, and business stakeholders, to ensure smooth project delivery.
  • Manage project scope, schedules, budgets, risk assessments, and change management activities to achieve delivery excellence.
  • Drive network modernization initiatives and evaluate new technologies and products to improve network performance and service offerings.
  • Ensure operational readiness by coordinating network migrations, capacity planning, and performance optimization activities.
  • Maintain program governance, status reporting, and compliance with organizational and regulatory standards.
  • Foster relationships with internal teams and external partners and vendors to facilitate collaboration and effective issue resolution.
  • Mentor and guide project teams, promoting best practices in project delivery and technical execution.
  • Stay current with industry trends and emerging networking technologies to recommend innovations and improvements.

Desired Qualifications

  • Familiarity with network automation, cloud networking concepts, and security practices.
  • Relevant certifications such as PMP, ITIL, or CCNP/CCIE.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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