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JD.com

E-commerce, logistics, and technology platform

Logistics Procurement Manager – Last Mile

Procurement & Sourcing +1Confirmed live in the last 24 hours
Full-timeChino, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in Supply Chain Management, Logistics, Business, Procurement, or a related field is preferred.
  • Have 3–5+ years of experience in U.S. domestic transportation procurement, parcel carrier management, last-mile logistics, or strategic sourcing, with hands-on responsibility for carrier selection, commercial negotiations, and supplier management.
  • Demonstrate experience sourcing and managing B2C last-mile parcel delivery services, preferably involving high-volume e-commerce or cross-border e-commerce shipments.
  • Negotiate competitive parcel rates, evaluate complex pricing structures, manage carrier contracts, and deliver measurable transportation cost savings.
  • Understand U.S. parcel delivery operations, including shipping zones, dimensional weight, surcharges, delivery coverage, service levels, peak-season capacity, and claims management.
  • Have strong analytical skills, proficiency in Microsoft Excel, and the ability to evaluate shipping costs, carrier performance, and sourcing opportunities.
  • Work effectively in a fast-paced, high-growth environment and manage multiple sourcing initiatives simultaneously.
  • Be fluent in English.

Responsibilities

  • Develop and execute strategic sourcing plans for U.S. domestic last-mile delivery, primarily B2C parcel delivery and residential e-commerce shipments.
  • Identify, evaluate, and onboard national parcel carriers, regional delivery companies, and e-commerce-focused last-mile providers.
  • Build and expand a diversified carrier network for different shipment profiles, delivery zones, volume requirements, service levels, and cost targets.
  • Develop direct relationships with carrier headquarters, regional management teams, and local operating partners to secure competitive pricing and reliable capacity.
  • Evaluate emerging last-mile providers and alternative delivery solutions to improve coverage, flexibility, delivery speed, and cost efficiency.
  • Lead commercial negotiations covering parcel rates, zone-based pricing, dimensional weight, fuel and residential surcharges, delivery accessorials, service-level agreements, volume commitments, and payment terms.
  • Develop data-driven pricing models and conduct cost comparisons across carriers, service types, shipping zones, and package profiles.
  • Identify shipping-cost reduction opportunities through carrier mix optimization, volume consolidation, rate restructuring, contract renegotiation, and alternative delivery solutions.
  • Establish standardized sourcing, request for quotation/request for proposal, bid evaluation, contracting, and approval processes.
  • Balance cost savings with delivery quality, capacity reliability, claims exposure, and customer experience.
  • Establish a carrier management framework covering onboarding, performance evaluation, tiering, incentives, corrective actions, and supplier exit mechanisms.
  • Monitor carrier metrics including on-time delivery, first-attempt delivery success, delivery exceptions, loss and damage rates, claims, tracking visibility, and cost per package.
  • Conduct regular business reviews with strategic carriers and lead corrective action plans for service failures, capacity constraints, billing discrepancies, and other operational issues.
  • Partner with operations and customer service teams to resolve major delivery disruptions and maintain service continuity during peak seasons and volume fluctuations.
  • Support sourcing and optimization of U.S. domestic trucking and middle-mile transportation resources, including full truckload/less-than-truckload and other transportation solutions as required by business needs.
  • Evaluate integration of middle-mile transportation with last-mile delivery networks to improve end-to-end efficiency and total logistics cost.
  • Monitor carrier pricing, capacity, network expansion, industry consolidation, regulatory changes, and emerging delivery models.
  • Develop contingency plans and alternative carrier resources to mitigate service disruptions, capacity shortages, and supplier concentration risks.
  • Collaborate with logistics operations, sales, finance, legal, compliance, and regional/global procurement teams to align sourcing strategies with business growth and service requirements.
  • Translate business forecasts and shipment characteristics into actionable carrier sourcing plans, pricing strategies, and capacity commitments.
  • Establish procurement dashboards, reporting mechanisms, and standardized tools to support data-driven decision-making and continuous improvement.
  • Share U.S. market insights and procurement best practices with headquarters and international teams to support scalable global transportation procurement standards.

Desired Qualifications

  • Chinese language proficiency is preferred.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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