Warehouse Contract Manager

Job Description

Welcome to H&M Logistics 

Within H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers, every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to and guided by our values.  We work with scalable and innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.   

Simply put, our Logistics function ensures the right product arrives at the right place, at the right time, with the right quality and at the right cost within all channels– with the least possible impact on the environment.   

WHAT YOU’LL DO 

We’re looking for a Warehouse Contract Manager to take ownership of contract and vendor management for our warehouse operations across the continent. In this role, you’ll ensure our contracts are optimized, compliant, and aligned with both global strategies and local business needs.

You’ll work closely with teams across regions to drive consistency, improve supplier performance, and continuously strengthen how we manage our warehouse partnerships — always with a focus on long-term value, transparency, and sustainability.

Key Responsibilities: 

• Own contract and vendor management for warehouse-related suppliers across the continent
• Manage the full contract lifecycle, including proactive planning of renewals and terminations
• Ensure all commercial activities meet legal, regulatory, and internal policy requirements
• Follow up on supplier performance through structured vendor management and KPI tracking
• Drive alignment between continent and global commercial strategies, contributing to category direction
• Maintain accurate contract data to support benchmarking and continuous improvement
• Analyze contracts (cost, quality, risk, performance) and initiate actions to improve outcomes
• Lead standardization of contracts, SLAs, and rate cards together with key stakeholders
• Manage contract amendments, ensuring proper documentation and governance processes are followed
• Support and guide local teams in contract and vendor management, acting as an escalation point when needed
• Provide training and share best practices across teams
• Stay closely connected to operational performance, risks, and key KPIs across the logistics network
• Identify opportunities to improve sustainability from social, environmental, and economic perspectives

WHO YOU ARE 

We are looking for people with…

• Experienced in contract and vendor management within logistics or supply chain environments
• Comfortable collaborating across global, regional, and local teams with different perspectives and priorities
• Strong understanding of supplier performance, compliance, and sustainability requirements
• Analytical and business-driven, with a focus on creating value and improving performance
• Structured and organized, with the ability to prioritize and manage multiple tasks effectively
• Confident in preparing and communicating insights, recommendations, and decisions
• Strategic thinker with a good understanding of logistics operations and supply chain processes
• Pragmatic and solution-oriented, balancing long-term strategy with quick wins

JOIN US    

This is a fulltime position, based at our office in Shanghai, China.  Apply by sending in your CV in English as soon as possible but latest by 30th June. This role will be reporting to Warehouse Commercial Manager (APAC).  

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.  

• All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, H&M HOME, & Other Stories, ARKET, Afound  
• In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP  

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.  

Take the next step in your career together with us. The journey starts here.  

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.  

WHO WE ARE  

H&M is part of H&M Group which is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.  

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

Qualifications

Additional Information