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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Hospital Supervisor - Overnights

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeMidlothian, VA, USA$35 - $40 /hr

About the Job

Requirements

  • An active Licensed Veterinary Technician (LVT) credential is required.
  • A minimum of 3–5 years of emergency room or specialty clinical experience is required.
  • Strong knowledge of emergency room triage, anesthesia, intensive care unit patient care, and clinical workflow is required.
  • Experience with inventory and controlled substance management is required.
  • Leadership, communication, critical thinking, and conflict-resolution skills are required.
  • The ability to lead confidently and effectively in high-pressure environments is required.
  • Strong organizational and problem-solving skills are required.

Responsibilities

  • Oversee emergency room triage prioritization and patient throughput.
  • Monitor patient flow across emergency room, urgent care, and specialty services.
  • Coordinate emergency surgical workflow as necessary.
  • Ensure treatment standards and compliance with proper medical record-keeping and team accountability.
  • Identify and resolve workflow bottlenecks and operational breakdowns in real time.
  • Ensure appropriate staffing utilization and shift efficiency.
  • Facilitate communication between departments to promote continuity of care.
  • Work alongside clinical teams to provide hands-on patient care and technical support.
  • Support adherence to hospital standard operating procedures, medical protocols, and safety standards.
  • Serve as a resource, trainer, and mentor for technicians and assistants.
  • Identify clinical skill gaps and communicate developmental needs to the Clinical Trainer.
  • Escalate medical quality concerns with the Medical Director and Site Operations Manager as appropriate.
  • Supervise technicians, assistants, and client service representatives during assigned shifts.
  • Work with the Hospital Supervisor – Client Facing to facilitate feedback regarding the client service team.
  • Provide real-time coaching, mentorship, and constructive feedback to team members.
  • Address attendance, professionalism, and conduct concerns promptly.
  • Document performance concerns and partner with the Operations Manager and People Team regarding corrective action and employee development.
  • Support onboarding and training of new team members in collaboration with the Clinical Trainer.
  • Manage hospital-controlled substance inventory ordering and replenishment.
  • Ensure proper controlled substance storage, logging, handling, and auditing.
  • Maintain compliance with Drug Enforcement Administration, state, and hospital regulations.
  • Monitor controlled substance inventory expenditures and support budget goals.
  • Perform quarterly internal Drug Enforcement Administration audits.
  • Dedicate approximately 10 hours weekly to leadership and administrative responsibilities.
  • Assist with scheduling support and operational planning.
  • Monitor workflow trends and identify opportunities for process improvement.
  • Support implementation of hospital initiatives and strategic goals.
  • Attend bi-weekly leadership meetings and required leadership development and management training programs.
  • Participate in performance evaluation and development processes as assigned.
  • Support organizational growth and change management initiatives.
  • Participate in recruiting efforts, including events, interviews, and onboarding new hires.
  • Work with the Site Operations Manager to monitor labor utilization and staffing efficiency during assigned shifts.
  • Support charge capture and revenue integrity compliance.
  • Track operational performance metrics.
  • Report safety events, workflow challenges, and operational concerns.
  • Assist leadership in identifying opportunities to improve efficiency, patient care, and team performance.
  • Model and uphold the hospital’s mission, vision, and core values; foster accountability, collaboration, respect, and continuous improvement; and build working relationships across departments.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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