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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Hospital Supervisor - Overnights

Full-Time
$35 - $40/hr
Mid, Senior
Midlothian, VA, USA
In Person50% weekends required.
Medical, Clinical & VeterinaryVeterinary Professionals

About the job

Requirements
  • An active Licensed Veterinary Technician (LVT) credential is required.
  • A minimum of 3–5 years of emergency-room or specialty clinical experience is required.
  • Strong knowledge of emergency-room triage, anesthesia, intensive-care-unit patient care, and clinical workflow is required.
  • Experience with inventory and controlled-substance management is required.
  • Leadership, communication, critical-thinking, and conflict-resolution skills are required.
  • Ability to lead confidently and effectively in high-pressure environments is required.
  • Strong organizational and problem-solving skills are required.
Responsibilities
  • Oversee emergency-room triage prioritization and patient throughput.
  • Monitor patient flow across emergency, urgent care, and specialty services.
  • Coordinate emergency surgical workflow as necessary.
  • Ensure treatment standards and compliance with proper medical record-keeping and team-member accountability.
  • Identify and resolve workflow bottlenecks and operational breakdowns in real time.
  • Ensure appropriate staffing utilization and shift efficiency.
  • Facilitate communication between departments to promote continuity of care.
  • Work alongside clinical teams to provide hands-on patient care and technical support.
  • Support adherence to hospital standard operating procedures, medical protocols, and safety standards.
  • Serve as a resource, trainer, and mentor for technicians and assistants.
  • Identify clinical skill gaps and communicate developmental needs to the Clinical Trainer.
  • Escalate medical quality concerns appropriately with the Medical Director and Site Operations Manager.
  • Supervise technicians, assistants, and client service representatives during assigned shifts.
  • Work directly with the Hospital Supervisor – Client Facing to facilitate feedback regarding the client service team.
  • Provide real-time coaching, mentorship, and constructive feedback to team members.
  • Address attendance, professionalism, and conduct concerns promptly.
  • Document performance concerns and partner with the Operations Manager and People Team regarding corrective action and employee development.
  • Support onboarding and training of new team members in collaboration with the Clinical Trainer.
  • Maintain shift morale, communication, and team cohesion, and promote employee engagement and retention through effective leadership.
  • Manage hospital-controlled-substance inventory ordering and replenishment.
  • Ensure proper controlled-substance storage, logging, handling, and auditing.
  • Maintain compliance with Drug Enforcement Administration, state, and hospital regulations.
  • Monitor controlled-substance inventory expenditures and support budget goals.
  • Perform quarterly internal Drug Enforcement Administration audits to ensure compliance.
  • Dedicate approximately 10 hours weekly to leadership and administrative responsibilities; this allocation may change as the role evolves.
  • Assist with scheduling support and operational planning.
  • Monitor workflow trends and identify opportunities for process improvement.
  • Support implementation of hospital initiatives and strategic goals.
  • Attend bi-weekly leadership meetings and required leadership development and management training programs.
  • Participate in performance evaluation and development processes as assigned.
  • Actively support organizational growth and change-management initiatives.
  • Participate in recruiting efforts, including events, interviews, and onboarding new hires.
  • Work with the Site Operations Manager to monitor labor utilization and staffing efficiency during assigned shifts.
  • Support charge capture and revenue-integrity compliance.
  • Track operational performance metrics.
  • Report safety events, workflow challenges, and operational concerns.
  • Assist leadership in identifying opportunities to improve efficiency, patient care, and team performance.
  • Model and uphold the hospital’s mission, vision, and core values; foster accountability, collaboration, respect, and continuous improvement; and build working relationships across departments.

About the company

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Ethos Veterinary Health

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Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Woburn, Massachusetts

Founded

2015

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Simplify's Take

What believers are saying

  • VetRec reached 600 doctors and 900 staff by August 2026.
  • Ethos opened 2026 ER Immerse recruiting across Texas, Florida, and California.
  • Leslie Storms became president on December 1, 2025, restoring permanent leadership.

What critics are saying

  • FTC order limits specialty acquisitions near rivals through 2032, capping roll-up growth.
  • Leadership churn from Ryan Buck to Leslie Storms signals strategic instability in 2025.
  • Sambolin litigation over hospital care keeps malpractice and reputational risk alive.

What makes Ethos Veterinary Health unique

  • 140+ specialty and emergency hospitals give Ethos dense referral coverage.
  • Ethos Discovery and clinical trials embed research into daily hospital operations.
  • VetRec partnership adds enterprise AI recordkeeping across specialty and emergency workflows.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Paid Vacation
  • Paid Sick Leave
  • 401(k) Retirement Plan
  • 401(k) Company Match
  • Wellness Program
  • Flexible Work Hours

Company News

PR Newswire
Sep 2nd, 2025
Ethos Veterinary Health Partners with VetRec to Revolutionize Clinical Efficiency and Support Veterinary Teams

Following an extensive RFP process, Ethos selected VetRec for its collaborative approach, strong alignment with Ethos' commitment to medical excellence, and its focus on continuous improvement and innovation.

Business Wire
Oct 28th, 2024
Terravet Real Estate Solutions Converts Roseville Furniture Store into State-of-the-Art Veterinary Practice

Terravet invested a total of $14.5 million to buy the building and retrofit the space, with an additional investment from Ethos Veterinary Health.

Visit Aruba
Jan 11th, 2024
Fundashon Stimami Sterilisami Launched Its 2024 Campaign, And This Year You Save More Money!

In its ongoing efforts to promote responsible pet care in Aruba, Stimami Sterilisami is proud to announce an exclusive partnership with VSH Veterinary Specialty Hospital for this year's campaign.

PR Newswire
Jul 6th, 2023
Veteran Benefits Guide expands executive leadership team to serve America's Veterans

Clay joins VBG from Ethos Veterinary Health, where he was the Director of Divisional Operations.

ADVFN
Jun 13th, 2023
National Veterinary Associates Appoints Medical Leadership for NVA General Practice and Ethos Veterinary Health Businesses

Sandra Faeh, DVM, will serve as the first Chief Veterinary Officer of NVA’s General Practice (“NVA GP”) business, while Dr. Stacy Burdick, DVM, MBA, DACVIM (SAIM), has been appointed as Chief Medical Officer of Ethos Veterinary Health (“Ethos”).