G

General Dynamics Information Technology

Builds and runs technology for government agencies

Configuration and Change Manager

IT OperationsPosted on Nov 13
Full-timeRemote in USA$98k - $132.3k

About the Job

Requirements

  • A bachelor's degree in engineering, computer science, or a related field, or equivalent experience in lieu of a degree.
  • At least 5 years of progressive experience in configuration management or change management, including direct experience owning and enforcing configuration and change control processes.
  • A strong background working with systems engineers and approval or governance bodies such as Change Boards.
  • Experience using Jira to manage change records, configuration items, and work backlogs within an Agile/Scrum delivery environment.
  • Experience with Git repository management and version control practices applied to configuration control.
  • Strong attention to detail and process discipline, with the ability to enforce standards consistently across cross-functional engineering and test teams.
  • Strong written and verbal communication skills to author governance documentation and lead approval board discussions.
  • U.S. citizenship is required.
  • Secret security clearance must currently be possessed and must be obtainable.

Responsibilities

  • Own and mature the Change and Configuration Management practice, including governance, workflows, and continuous improvement of baselining and approval processes.
  • Establish and maintain configuration baselines across systems, software, and documentation, and prevent configuration drift.
  • Stand up and enforce change workflows, including intake, impact assessment, approval boards, and documented disposition of changes.
  • Author and maintain governing documentation for the Change and Configuration Management practice, including the Change Management Process, board charters, the Configuration Management Plan, and supporting materials.
  • Enforce adherence to configuration and change control processes across all program teams, including engineering, test, and integration teams.
  • Administer version control practices, including Git, and tie code and configuration changes back to approved change records.
  • Maintain and evolve Jira-based change and configuration workflows, including issue types and approval boards.
  • Facilitate Internal Engineering Review Board and Change Advisory Board meetings.
  • Collaborate with engineers and Scrum Masters to align change and configuration activities with sprint and release schedules.
  • Maintain traceability between changes and approved scope to reduce rework, risk, and complexity across environments and releases.
  • Enable cross-collaboration among engineering, test, integration, lab, and Model-Based Systems Engineering teams.

Desired Qualifications

  • Experience configuring workflows, issue types, and approval gates in Jira or a comparable work-management platform.
  • ITIL 4 Foundation certification or higher, a configuration management certification such as CMII, or an Agile/Scrum certification such as CSM.
  • Experience working with government customers.
  • Experience operating in a hybrid engineering/ITSM environment rather than a traditional service-desk setting.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

Recently Posted Jobs

Explore more opportunities at General Dynamics Information Technology

See more jobs