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Brent Council

London borough council providing local services

Housing Resolutions Team Leader

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeUnited Kingdom£53.9k - £57.1k /yr

About the Job

Requirements

  • Comprehensive knowledge of homelessness legislation and case law.
  • Hands-on experience in preventing homelessness and making statutory decisions.
  • A strong understanding of prevention strategies and housing pathways.
  • Proven experience in leading and managing a successful team.
  • Strong negotiation and problem-solving skills.
  • A people-focused approach and commitment to delivering an exceptional service.
  • Employees must have successfully completed their probationary period before applying.
  • Applicants must submit a supporting statement demonstrating how they meet the application criteria; a CV may also be uploaded but cannot replace it.
  • Candidates who have applied for this role in the last six months will not be considered.

Responsibilities

  • Manage a frontline service and a team of officers supporting families and pregnant people facing homelessness.
  • Oversee a team delivering high-quality support to families, including those with complex needs.
  • Guide officers in assessing cases, identifying tailored housing solutions, and managing service user expectations.
  • Ensure compliance with homelessness legislation, lead statutory decisions, and develop prevention strategies.
  • Foster a flexible, person-centred approach that recognizes each household’s needs.
  • Lead, develop, and inspire the team, ensuring officers have the skills and confidence to deliver strong outcomes.
  • Promote equality, diversity, inclusion, and non-discriminatory practices in the work.
  • Demonstrate an understanding of and ability to contribute to an inclusive working environment.

About the Company

Brent Council

London borough council providing local services

Brent Council is the local authority for the Brent borough in London, serving both inner and outer London with a diverse community. It provides public services such as housing, education, waste, transport, social care, planning, and culture, and it supports residents and businesses through digital platforms and council departments. The council operates a transformation agenda aimed at reshaping how services are delivered to better meet community needs and improve outcomes across the borough. Compared with other councils, Brent emphasizes its cultural and ethnic diversity, strong community engagement, and a broad, integrated approach to governance and service delivery. Its goal is to improve people’s lives in Brent by offering efficient, inclusive, and sustainable services, while fostering economic growth and a vibrant local community.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
Not listed

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