Newport Healthcare

Adolescent residential and outpatient mental healthcare

Admissions Coordinator

Clinical Support & Patient AdministrationUpdated on Nov 9

Full-timeBrooklyn Park, MN, USA$22 - $28 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
A bachelor's degree is preferred.
Two years of applicable experience in the behavioral health field is preferred.
Bilingual ability is preferred.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint, is required.

Responsibilities

Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
Manage the entire admissions process and facilitate seamless internal communication to optimize client engagement and satisfaction.
Communicate and clarify information for callers, clients, and families to ensure a clear understanding of the organization's offerings.
Respond to phone inquiries professionally and courteously, conveying the benefits of the organization's programs and services.
Maintain strong organizational practices and adapt to shifting priorities while delivering client support.
Complete necessary documentation promptly and keep electronic records accurate and current.

What You’ll Do

IN-OFFICE position at Brooklyn Park Inpatient Hospital

Schedule: Friday thru Monday, 10a to 8:30p

Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance to enhance their experience.
Manage the entire admissions process, facilitating seamless internal communication to optimize client engagement and satisfaction.
Effectively communicate and clarify information for callers, clients, and families to ensure a clear understanding of our offerings.
Respond to phone inquiries with professionalism and courtesy, effectively conveying the benefits of our programs and services.
Maintain exceptional organizational skills, adapting to shifting priorities while consistently delivering outstanding client support.
Ensure all necessary documentation is completed promptly, keeping electronic records accurate and current.

What Makes You a Great Fit

High School Diploma or equivalent.
Bachelor's Degree preferred.
2 years applicable experience in Behavioral Health field preferred.
Bilingual preferred.
Proficiency with MS Office Suite, Outlook, Word, Excel, and PowerPoint.

Compensation for this role ranges from $22.00-$28.00 per hour, depending on education and experience. 

Additional Details

This position is in-office, Friday thru Monday 10a to 8:30p.

About the Company

Newport Healthcare

Adolescent residential and outpatient mental healthcare

Newport Academy provides residential and outpatient mental-health treatment for adolescents and young adults across the United States. It pairs evidence-based therapies such as CBT, DBT, and EMDR with experiential programs like equine therapy, art, and yoga, delivered across a treatment continuum that includes residential care, PHP, IOP, and therapeutic day schools, with billing through major insurers on a fee-for-service basis. The program emphasizes addressing root causes of high-risk behaviors and co-occurring disorders, supported by family involvement and a wide range of services. Its goal is to empower teens and restore families by helping young people achieve lasting mental wellness.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Nashville, TN
Founded: 2008

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