Dedicated Announcer - Conductors

Description

Title: Dedicated Announcer (HOURLY) - Conductors 

First Date of Posting:  10/27/2026
Last Date of Filing:     11/26/2026
Authority:          TA
Department:      Subways
Division/Unit:    Service Delivery/ Customer Communication
Reports to:        Dedicated Announcers Supervisors
Location:           Various Subdivision “B” Towers
Hours of Work:  Various Tours  

Dedicated Announcers provide status updates regarding service disruptions to Subway riders. They provide rerouted service information by utilizing their knowledge of the system.  They gather real-time incident-related information from their peers in the Rail Control Center and process it into an organized, understandable format. They then translate that information to the riding public as needed. The key objective of the Dedicated Announcers Program is to provide customers with timely information essential to their travel.  

Compensation
Salaries will remain the same.

Responsibilities  

In addition to making such knowledgeable and service-oriented announcements in response to a substantial number of incidents daily, Dedicated Announcers are also expected to prepare "Announcement Scripts" for upcoming planned service disruptions (e.g., General Orders) in coordination with the General Orders (GO) team.   

Education and Experience  

An applicant must be a Conductor who has completed a minimum of one year of service. Eligibility is contingent upon the employee having successfully completed their probationary period; individuals currently serving in probationary status will not be considered.

Desired Skills  

• Enthusiastic, professional speaking voice
• Knowledge of NYCT transit rules and regulations
• Knowledge of NYC subway service
• Excellent verbal, written and interpersonal skills
• Experience with MS Office

Selection Method  

Based on evaluation of education, skills, experience, and interview.  

All appointments, with the exception of Department of Subways’ employees on MaBSTOA payroll, will be made on the NYCT payroll.  

Other Information  

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).  

Equal Employment Opportunity  

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.  

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.  

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.