Subject Matter Expert

About us

Join us at Orange Business!!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

• Technical Expertise — Act as the Senior Technical Expert for R&S, datacenter networking and wireless technologies, providing deep-dive guidance to internal teams and customers.
• Complex Problem Diagnosis — Perform advanced analysis and diagnosis of complex networking and security issues across multi-vendor environments.
• Solution Deployment — Deploy and support multi-vendor network and security solutions, ensuring stability, scalability, and compliance with design standards.
• Monitoring & Management Tools — Deploy and support network and security monitoring/management tools, ensuring visibility and proactive issue detection.
• Documentation Ownership — Prepare and update HLDs, LLDs, operational processes, and technical documentation for ongoing and new deployments.
• Sev-1/MIM Incident Support — Provide expert support during incidents to ensure resolution within SLA and minimize business impact.
• Root Cause Analysis — Perform RCA based on OEM inputs and internal investigation, ensuring corrective and preventive actions are implemented.
• Continuous Improvement — Identify improvement opportunities and recommend enhancements for network and security infrastructure.
• Tool Evaluation — Evaluate new tools and technologies (automation platforms, observability suites, AI-driven NMS), produce recommendations and support effort estimation for new project opportunities.
• Cross-Functional Collaboration — Work closely with global IT teams, OEMs, vendors, partners, and service providers to ensure seamless operations and project execution.
• Training & Knowledge Transfer — Provide technical training and mentorship to L1/L2 operations teams to uplift capability and reduce escalations.
• Technology Up-skilling — Continuously learn and stay updated with the latest networking and security technologies, OEM releases, and industry best practices.
• Project Leadership — Act as the key SPOC for transition, transformation, organic growth, and greenfield/brownfield network projects.

About you

• Core Networking — 12–15+ years of hands-on experience in Routing & Switching, Wireless, Datacenter Networking, and Security across enterprise environments ( Mainly into JUNIPER/MIST)
• Multi-Vendor Implementation — Proven implementation and operational experience with multi-vendor OEMs (Cisco, Aruba, Juniper, etc.).
• Wireless & RF Technologies — Strong background in RF technologies, wireless security, AVC, and enterprise mobility solutions.
• Network Security — Expertise in Cisco ISE, ACLs, VPN (L2VPN, L3VPN, IPSEC, GRE), and advanced security architectures.
• Datacenter Networking — Deep experience with protocols and technologies such as BGP-Lite, VLAN, VxLAN, FCoE, TRILL, OTV, IS-IS, and datacenter fabrics.
• Virtualization — Hands-on experience with VMware, Hyper-V, and virtual networking solutions.
• Datacenter Projects — Experience in datacenter consolidation, transformation, and migration projects.
• Cloud Infrastructure — Knowledge and experience with cloud computing infrastructure, orchestration, and hybrid networking.
• Software Defined Networking — Strong understanding of SDN and NFV technologies, including deployment and operational support.
• Automation & Scripting — Practical experience with automation frameworks (Python, Ansible, REST APIs, Terraform) for configuration, compliance, and workflow optimization.
• Observability & Monitoring — Exposure to observability platforms (DNAC, SolarWinds, Splunk, Prometheus, AIOps tools) for proactive monitoring and predictive insights.
• AI/ML in Networking — Experience leveraging AI/ML-driven tools for anomaly detection, predictive analytics, and performance optimization.
• Proficiency in network monitoring tools (SolarWinds, DNAC, Prime, Splunk, etc.)
• Collaboration & Leadership — Demonstrated ability to work with global IT teams, OEMs, vendors, partners, and service providers, and act as SPOC for transition, transformation, and greenfield/brownfield projects. Ability to lead technical discussions with customers and stakeholders.

You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: Training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter

Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.