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IHG

Global hotel company

Commercial Lead

Business OperationsConfirmed live in the last 24 hours
Full-timeIndonesiaNo salary listedIn-person

About the Job

Requirements

  • Strong experience in hotel commercial leadership, with a background in sales, marketing, or revenue management within a multi-property environment.
  • Proven ability to drive revenue performance through strategic planning, execution, and cross-functional collaboration.
  • Deep understanding of the Indonesia market, including customer segments, distribution channels, and competitive landscape.
  • Ability to partner effectively with senior leaders and hotel teams.
  • Strong analytical capability to translate market insights into actionable strategies.
  • Leadership capability focused on developing talent, building high-performing teams, and driving a strong commercial culture.

Responsibilities

  • Lead the development and execution of country-level commercial strategies, partnering with hotel leaders to drive revenue performance and maximise business outcomes.
  • Work closely with sales, marketing, and revenue teams to design and implement integrated strategies across corporate, leisure, and group business segments.
  • Drive adoption and effective use of commercial tools, programmes, and systems, ensuring hotels leverage available resources to optimise performance.
  • Lead regular business reviews with hotels, providing insights, competitor intelligence, and actionable recommendations to enhance performance.
  • Partner with stakeholders to support marketing initiatives, partnerships, and public relations activity that strengthen brand awareness and market positioning.
  • Support talent development across the commercial function, including coaching hotel leaders, building capability, and strengthening the talent pipeline.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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