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General Dynamics Information Technology

Builds and runs technology for government agencies

Deputy Program Manager / Operations Lead

Program ManagementConfirmed live in the last 24 hours
Full-timeChantilly, VA, USA$214.8k - $290.6k

About the Job

Requirements

  • A bachelor's degree in Computer Science, Information Systems, or equivalent experience is required.
  • An active Top Secret/Sensitive Compartmented Information clearance with polygraph is required.
  • At least 7 years of experience in agile software development and/or DevOps is required.
  • Experience in technical management, technical understanding, analyzing information, communication, resource management, problem solving, strategic planning, quality management, and risk is required.
  • Knowledge of Agile and Scrum methodologies is required.
  • Knowledge of budgeting and financial planning is required.
  • Knowledge of risk management and assessment is required.
  • Ability to communicate with stakeholders is required.
  • Experience with performance tracking using key performance indicators is required.
  • Knowledge of project management software is required.
  • Knowledge of process improvement is required.
  • Problem-thinking and critical-thinking skills are required.
  • Ability to collaborate and work as part of a team is required.
  • Leadership and mentorship skills are required.
  • Adaptability and flexibility are required.
  • Conflict-resolution and negotiation skills are required.

Responsibilities

  • Support the program manager in overseeing all awarded task orders under the IDIQ.
  • Help ensure performance against contract requirements for schedule, scope, quality, service-level agreements, and metrics.
  • Track deliverables and milestones, coordinating with task leads and functional teams.
  • Assist with or create CDRL documentation, including risk registers and PMRs.
  • Act as a secondary point of contact for government counterparts when the program manager is unavailable or delegates.
  • Participate in regular customer meetings, status reviews, and technical discussions.
  • Gather, clarify, and communicate evolving customer needs across the project team.
  • Assist with monitoring cost, schedule, and performance at the task-order level, including CPI/SPI, labor burn, and funding status.
  • Support staffing plans across task orders, including onboarding, backfill planning, and coordination with Talent Acquisition.
  • Help balance prime and subcontractor labor to meet program targets for direct labor and profitability, as guided by the program manager.
  • Monitor key performance indicators and service levels for task orders.
  • Identify underperformance or risk areas early and coordinate corrective actions.
  • Maintain and contribute to the program risk/issue register for the IDIQ and individual task orders.
  • Help identify and track risks, issues, and dependencies, and drive mitigation actions with task leads.
  • Support contract and scope change processes, including ROMs, ECPs, and modifications, by coordinating technical and cost inputs.
  • Coordinate proposal activities for new task orders or modifications under the IDIQ, including schedules, inputs, and reviews.
  • Work with capture, business development, and technical leads to develop compliant, compelling responses.
  • Track pipeline and awarded work under the IDIQ to support growth planning and resourcing.
  • Coordinate across cross-functional teams, including technical, operations, finance, human resources, security, and subcontracts, when necessary.
  • Lead internal status meetings, action tracking, and communication of priorities when delegated by the program manager.
  • Help ensure consistent use of standard processes, tools, and reporting formats across task orders.
  • Help ensure adherence to contract terms, security requirements, and internal GDIT policies.
  • Support audits, reviews, and data calls, including contractual reporting and internal management reviews.
  • Ensure accurate and timely program reporting and documentation.

Desired Qualifications

  • Project Management Professional certification, or ability to obtain it within 6 months of hire.
  • Experience with ITIL, including ITIL 4 certification, and ServiceNow is preferred.
  • Experience managing firm-fixed-price completion-based contracts.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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