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Mercier Consultancy Group

Norwegian Speaking Transportation Customer Experts

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€18k - €22k

About the Job

Requirements

  • Native or fluent Norwegian, spoken and written.
  • A valid EU passport is mandatory.
  • A proven background in customer service, preferably within the travel or transportation industry.
  • Strong proficiency in English to collaborate within an international corporate environment.
  • Ability to solve problems and work remotely from Greece.
  • Passion for delivering high-quality service within the transportation sector.

Responsibilities

  • Act as the primary point of contact for transportation clients and ensure service standards.
  • Manage complex travel logistics, booking modifications, and transportation inquiries.
  • Resolve customer grievances related to transportation services.
  • Provide assistance regarding route planning, ticketing, and transportation safety guidelines.
  • Collaborate with international teams to optimize communication flows within the transportation sector.
  • Maintain detailed records of customer interactions to support continuous improvement in transportation service delivery.
  • Stay updated on transportation industry regulations to provide accurate and legally compliant information.

About the Company

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