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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Specialist

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-timeRemote

About the Job

Requirements

  • Typically, candidates have 2–3 years of relevant experience and a post-secondary degree in a related field is desirable, or an equivalent combination of education and experience.
  • Candidates must be fluent in written and spoken English and Mandarin and/or Cantonese.
  • A high school diploma or equivalent work experience is required.
  • Candidates need knowledge of competitive marketplace trends and product offerings.
  • Candidates need knowledge of BMO Investment and BMO InvestorLine products and services.
  • Candidates need some understanding of risk management and compliance.
  • Candidates need specialized knowledge.
  • Candidates need good verbal and written communication skills.
  • Candidates need good organizational skills.
  • Candidates need good collaboration and team skills.
  • Candidates need good analytical and problem-solving skills.
  • Candidates must be fully flexible to work the 8 a.m.–6 p.m. Monday-to-Friday shift.

Responsibilities

  • Understand customer needs and provide wealth- and investment-related sales and service to BMO customers or prospects.
  • Advise customers on wealth and investment strategies and products that meet their objectives.
  • Fulfill sales and service activities for customers in accordance with approved procedures.
  • Identify and refer customers to other business groups as needed.
  • Make outbound calls to customers and proactively identify opportunities to enhance customer experience by providing products that meet investment needs.
  • Stay current on consumer needs, industry trends, best practices, and the regulatory environment related to the products and services provided.
  • Provide professional-quality sales and service for customer and prospect inquiries, issues, and requests.
  • Probe to understand customer needs and advise them on their unique investment needs.
  • Achieve sales targets with a focus on relevant investment products.
  • Manage transactional outcomes of customer contacts or refer them to appropriate internal business groups.
  • Escalate complex or unresolved customer situations to senior managers as required.
  • Complete required documentation after customer interactions to ensure requests are accurately processed.
  • Maintain current knowledge of investment markets, practices, and trends and integrate it into customer conversations professionally.
  • Integrate marketing promotions and programs into customer conversations where appropriate.
  • Maintain the confidentiality of customer and Bank information.
  • Identify and report suspicious activity patterns suspected to be related to money laundering.
  • Adhere to regulatory and compliance requirements, including Anti-Money Laundering and Terrorist Financing reporting requirements, Financial Consumer Agency of Canada consumer provision requirements, and Privacy Act provisions.
  • Complete complex and diverse tasks within established rules and limits, including handling escalations from other employees.
  • Analyze issues and determine next steps.
  • Perform other broader work or accountabilities as assigned.

Desired Qualifications

  • Completion of the Canadian Securities Course (CSC) and/or CIRO licensing as an Investment Representative is preferred.
  • Complete the Canadian Investment Regulatory Exam (CIRE) and Derivatives Exam within the specified timeframe to become fully functional in the role.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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