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Abbott

Makes heart devices, glucose sensors and lab tests

Principal Clinical Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time$86.7k - $173.3k

About the Job

Requirements

  • Minimum of 6 years of clinical experience, internal or external.
  • External candidates must have prior industry or competitive experience.
  • Must be solely dedicated to electrophysiology (EP).
  • Must have been in a Senior EP Clinical Specialist role for 2 years.
  • One of the last two performance ratings must be exceeds expectations.
  • Must be IBHRE EP certified.
  • Must be able to perform the most complex EP cases independently.
  • Must be able to mentor and train EP Clinical Specialist and Clinical Associate Clinical Specialist roles on complex mapping cases.
  • Must be able to conduct complex customer education events to sell the value proposition of the full Abbott portfolio.
  • Revenue per case must be higher than the national average.
  • At the time of promotion, must perform in the top half for number of cases completed across the clinical group in the defined region or area.
  • Must verify that all vendor credentialing requirements will be satisfied, which may include COVID-19 vaccination.

Responsibilities

  • Provide advanced engineering, sales, educational, and technical support for complex field inquiries from physicians, healthcare professionals, patients, and field sales staff about EP products, working under limited supervision.
  • Act as the most senior clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Identify, report, and advise on customer needs, product performance, and potential sales opportunities to sales representatives, directors, or management to influence sales growth and account service.
  • Provide engineering, sales, education, and clinical support for the most complex field inquiries on a 24-hour on-call basis, maintaining command of EP products, related technical knowledge, trends, and industry participants.
  • Develop, lead, or facilitate training and other programs on EP products for healthcare professionals.
  • Provide management with insight, guidance, and feedback on market feedback and components of next-generation products.
  • Provide regional EP implant case coverage to defined accounts, which typically have EP share higher than the national average.
  • Provide backup support to EP Sales Representatives, including sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses, and sales representatives.
  • Mentor and provide leadership to EP clinical support roles.
  • Continuously develop engineering, sales, and technical skills relevant to the Arrhythmia Management strategy, including through learning opportunities with Senior Sales personnel and management.
  • Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
  • Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
  • Stay current on developments in areas of expertise, regulatory requirements, company and competitor products, markets, objectives, and industry trends.
  • Resolve or facilitate resolution of problems, including identifying causes to prevent recurrence.
  • Perform related functions and responsibilities as assigned.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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