Oracle

Builds databases, business apps and cloud services

Senior Data Center Support Services Technician

System AdministrationConfirmed live in the last 24 hours

Full-timeNorth Ryde, AustraliaNo salary listedIn-person

About the Job

Requirements

Previous experience working in a data centre environment.
Background in Linux.
Knowledge of the data centre ecosystem, including cooling, electrical systems, networking, and structured cabling.
Must be an Australian citizen and either hold NV1 clearance or be eligible to undergo the vetting process.

Responsibilities

Execute basic troubleshooting and triage incoming incidents in support of data centre operations.
Participate in the installation, monitoring, maintenance, support, and optimisation of production server hardware and software.
Communicate confidently and clearly with stakeholders.
Maintain adherence to processes and contribute to process improvements.
Understand internal customer problems and deliver timely technical solutions.
Work on a rotating 24x7 shift roster, including on-call.
Serve as the technical liaison between technology teams and the data centre environment.
Troubleshoot and resolve infrastructure issues within a data centre environment while working closely with senior technicians.
Install or assist with installing, configuring, and testing data centre equipment.
Perform routine maintenance, including replacing failed components and updating firmware.
Understand the support tools used to maintain data centre activities and assist with maintaining an accurate parts inventory.

Are you a Data Centre Technician with a background in racking & stacking to deployment & decommissioning – and everything in between? Interested in new challenges and being part of a team working on critical projects? Then we’d like to talk to you!
As an Oracle Data Centre Technician you will be the technical liaison between the technology teams and the Data Centre Environment. You will be able to troubleshoot and solve infrastructure issues within a Data Centre environment while working closely with a senior Technicians. You will be able to install/assist in the installation, configuration, and testing of data centre equipment. You will be required to perform routine maintenance such as replacing failed components and updating firmware. You will need to understand the support tools used to maintain data centre activities and assist with maintaining an accurate parts inventory. Your attention to detail is imperative.

Career Level - OP4

Following are some of the responsibilities and requirements of the role:

Previous experience working in a Data Centre environment.
Execute basic troubleshooting along with triaging incoming incidents in support of DC operations.
Participate in the installation, monitoring, maintenance, support, and optimisation of all production server hardware and software.
Communicate confidently and clearly with all stakeholders.
Maintain strong adherence to processes and contribute to process improvements.
Understand internal customer problems and deliver timely technical solutions.
Work on a rotating 24x7 shift roster, including on-call.
Background in Linux.
Knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling).
Applicants must be an Australian citizen and either hold NV1 clearance or be eligible to undergo the vetting process.

If this is the challenge you are looking for and you meet the above requirements, we want to talk to you.

Requirements at a Glance

Experience Level: Senior
Work Authorization: Canadian citizens only

Benefits

401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

About the Company

Oracle

Builds databases, business apps and cloud services

Oracle builds databases, business applications, and cloud infrastructure for companies and public-sector organizations. Oracle Database stores and processes business data, while Oracle Cloud Infrastructure provides computing, storage, and networking for applications and AI workloads. Fusion Cloud Applications support finance, human resources, supply chains, and customer service, helping businesses manage everyday operations and reporting. Customers pay for cloud subscriptions and usage, software licenses, support, hardware, and consulting, with deployment options in Oracle's cloud or their own data centers. Oracle was founded in 1977 and is headquartered in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 1977

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