City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

On-Site Manager

Account ManagementConfirmed live in the last 24 hours

Full-timeOcala, FL, USA$55k - $57k

About the Job

Requirements

A bachelor's degree in accounting or business administration is required.
At least 1 year of customer service experience is required.
At least 1 year of management experience is required.
A valid driver's license in good standing is required.
Professional dress attire must meet City Wide standards.
The role requires working independently in a fast-paced, field-based environment and managing multiple priorities.
The role involves extended periods working at a desk, phone screening, engaging prospective contractors and employees in sales and client management dialogue, and on-site business development activities.

Responsibilities

Build and maintain strong client relationships to ensure exceptional service and long-term retention.
Conduct regular quality inspections to ensure services meet or exceed contract expectations.
Resolve client concerns quickly and proactively to maintain customer satisfaction.
Lead, coach, and support Night Managers and Independent Contractors to ensure operational excellence.
Recruit, interview, onboard, and evaluate Independent Contractors as business needs require.
Manage a portfolio of commercial accounts, ensuring contract compliance and service quality.
Identify opportunities to grow existing client relationships through additional services and solutions.
Coordinate staffing, scheduling, equipment, and supply needs across assigned accounts.
Maintain accurate documentation, quality reports, and operational records using CRM and company systems.
Partner with Operations, Sales, HR, and Accounting teams to ensure seamless service delivery and account management.
Monitor budgets, labor costs, and account performance while maintaining profitability.
Travel throughout the assigned territory to visit client locations, conduct inspections, and support field operations.

On-Site Manager - Ocala, FL

City Wide Facility Solutions · Ocala, United States · Full-time · Posted 2026-08-24

Salary: USD 55,000–57,000

Workplace: on_site

Department: Jacksonville

Description

CLICK HERE TO APPLY DIRECTLY WITH THE HIRING TEAM!

**Applicants must reside in Ocala, FL to be considered for this position

OBJECTIVE

The On-Site Manager maintains a positive work atmosphere by behaving and communicating in a manner that will nurture relationships with clients, colleagues, and employees. Professional dress attire is required to City Wide standards. Take ownership of the territory as it is your own business. As a leader in our organization, your job is to identify the needs of the people who you serve and fulfill them.

ESSENTIAL FUNCTIONS

Build and maintain strong relationships with clients to ensure exceptional service and long-term retention.
Conduct regular quality inspections to ensure all services meet or exceed contract expectations.
Resolve client concerns quickly and proactively to maintain customer satisfaction.
Lead, coach, and support Night Managers and Independent Contractors to ensure operational excellence.
Recruit, interview, onboard, and evaluate Independent Contractors as business needs require.
Manage a portfolio of commercial accounts, ensuring contract compliance and service quality.
Identify opportunities to grow existing client relationships through additional services and solutions.
Coordinate staffing, scheduling, equipment, and supply needs across assigned accounts.
Maintain accurate documentation, quality reports, and operational records using CRM and company systems.
Partner with Operations, Sales, HR, and Accounting teams to ensure seamless service delivery and account management.
Monitor budgets, labor costs, and account performance while maintaining profitability.
Travel throughout your assigned territory to visit client locations, conduct inspections, and support field operations.

WHAT MAKES YOU SUCCESSFUL

Passion for delivering exceptional customer service.
Strong leadership and relationship-building skills.
Excellent communication and problem-solving abilities.
Highly organized with the ability to manage multiple priorities.
Comfortable working in a fast-paced, field-based environment.
Takes ownership, works independently, and thrives on building lasting client partnerships.

Requirements

POSITION REQUIREMENTS

Bachelor’s degree in accounting or business administration.
1+ years of Customer Service Experience.
1+ years of Management Experience.
Driver's License in Good Standing

PHYSICAL DEMANDS
The physical demands are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Examples of physical demands include extended periods working at a desk, phone screening, engaging prospective contractors and employees in sales and client management dialogue, and onsite business development activities.

ENVIRONMENT
The work environment the employee will be exposed to potentially includes office, commercials facilities, and conferences/job fairs/conventions.

Apply

Apply at City Wide Facility Solutions

About the Company

City Wide Facility Solutions Houston

Facility management with scheduling 20+ services

City Wide Facility Solutions Houston coordinates and manages building maintenance for property owners and managers. It offers scheduling and oversight of 20+ interior and exterior services through a nationwide network of franchise locations, helping clients handle facility needs without juggling multiple vendors. The service works by acting as a single point of contact that plans, schedules, and monitors maintenance tasks across trades, simplifying coordination for clients. The company differentiates itself through its large franchise network and central scheduling model, which lowers time, stress, and resource demands for facility management. Its goal is to provide a reliable, one-stop facility management solution that streamlines upkeep for buildings and continuously expand its franchise footprint across the U.S. and Canada.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Lenexa, KS
Founded: 2001

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