Castrol

Global producer of high-performance lubricants

People Relations Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

A degree in business, law, human resources management, or a related discipline is required.
At least 8 to 12 years of experience in HR and People Relations across China and ASPAC is required.
Demonstrated experience in employee relations, labour relations, complex investigations, and employment risk management is required.
Practical knowledge of China and ASPAC labour law, collective consultation requirements, and employee representative engagement is required.
Experience leading union or employee representative negotiations and supporting collective agreements is required.
Experience supporting labour arbitration matters, restructurings, and workforce transformation is required.
The ability to work across countries and a matrix organisation while balancing legal, employee, operational, and reputational considerations is required.

Responsibilities

Develop the People Relations strategy for China and ASPAC, establish governance frameworks and policies, drive consistent practices, and lead regional workforce risk reviews.
Guide and support complex and sensitive employee relations cases, including misconduct, ethics concerns, conflicts of interest, retaliation allegations, harassment complaints, grievances, disciplinary actions, executive investigations, and whistleblowing matters.
Oversee investigation quality, evidence reviews, outcome consistency, escalation processes, and litigation risk, ensuring lessons learned are embedded into business practices.
Lead negotiations with unions and employee representatives and develop bargaining strategies, negotiation plans, and communication approaches.
Negotiate collective agreements covering pay, benefits, working time, attendance, shifts, organisational change, restructuring, flexibility programmes, and employee welfare.
Lead the regional labour relations strategy across ASPAC, support labour arbitration matters, and manage consultation requirements during restructurings.
Provide labour and employee relations leadership during acquisitions, divestments, integrations, outsourcing, reorganisations, site closures, and workforce reductions.
Assess labour risks, consultation obligations, and employee communication requirements, partnering with Legal and P&C to develop compliant implementation plans.
Advise on employee handbook requirements, workforce governance, and organisational decisions, and establish People Relations metrics that provide leaders with insight on workforce risks.
Coach P&C and business leaders, support country P&C professionals, build capability, establish standards, and create development plans.
Build constructive relationships with senior leaders, unions, representative bodies, compliance teams, and external advisers while supporting business transformation objectives.

Desired Qualifications

Mandarin or another ASPAC language is preferred.

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

The People Relations team enables fair, consistent and legally compliant people practices while supporting business transformation across China and ASPAC. The team partners with P&C, Legal, Compliance, business leaders, unions, employee representatives and external advisers on complex employee and labour relations matters. This role reports to the Head of People Relations and serves as the senior subject matter expert for China and ASPAC labour law, collective consultation and employee representative engagement. The role provides regional strategic leadership while directly overseeing complex cases, negotiations, labour arbitration support and workforce transformation.

Key tasks

Develop the People Relations strategy for China and ASPAC, establish governance frameworks and policies, drive consistent practices and lead regional workforce risk reviews.
Guide and support complex and sensitive employee relations cases, including misconduct, ethics concerns, conflicts of interest, retaliation allegations, harassment complaints, grievances, disciplinary actions, executive investigations and whistleblowing matters.
Oversee investigation quality, evidence reviews, outcome consistency, escalation processes and litigation risk, ensuring lessons learned are embedded into business practices.
Lead negotiations with unions and employee representatives and develop bargaining strategies, negotiation plans and communication approaches.
Negotiate collective agreements covering pay, benefits, working time, attendance, shifts, organisational change, restructuring, flexibility programmes and employee welfare.
Lead the regional labour relations strategy across ASPAC, support labour arbitration matters and manage consultation requirements during restructurings.
Provide labour and employee relations leadership during acquisitions, divestments, integrations, outsourcing, reorganisations, site closures and workforce reductions.
Assess labour risks, consultation obligations and employee communication requirements, partnering with Legal and P&C to develop compliant implementation plans.
Advise on employee handbook requirements, workforce governance and organisational decisions, and establish People Relations metrics that provide leaders with insight on workforce risks.
Coach P&C and business leaders, support country P&C professionals, build capability, establish standards and create development plans.
Build constructive relationships with senior leaders, unions, representative bodies, compliance teams and external advisers while supporting business transformation objectives.

Experience required

Degree in business, law, human resources management or a related discipline.
At least 8 to 12 years of experience in HR and People Relations across China and ASPAC.
Demonstrated experience in employee relations, labour relations, complex investigations and employment risk management.
Practical knowledge of China and ASPAC labour law, collective consultation requirements and employee representative engagement.
Experience leading union or employee representative negotiations and supporting collective agreements.
Experience supporting labour arbitration matters, restructurings and workforce transformation.
Strong influencing, negotiation, judgement, stakeholder management and written communication skills.
Ability to work across countries and a matrix organisation, balancing legal, employee, operational and reputational considerations.
Mandarin or additional ASPAC language knowledge is preferred as an advantage

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact [email protected].

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

About the Company

Castrol

Global producer of high-performance lubricants

Castrol is a global leader in high performance lubricants used in cars, industrial applications, ships, and aircraft. It manufactures lubricants and related products and sells them worldwide, serving customers in more than 150 countries. As a wholly-owned subsidiary of BP PLC, Castrol leverages BP’s resources for research, development, and distribution. Its products work by reducing engine and equipment wear, minimizing friction, and protecting components under different operating conditions. Castrol’s breadth of product lines across automotive, industrial, marine, and aerospace markets, along with its global manufacturing and distribution network, differentiates it from competitors that lack the same scale and backing. The company aims to provide reliable, high-performance lubricants worldwide to help customers keep engines and machinery running smoothly and efficiently.

Company size: 5,001-10,000
Company stage: Acquired
Total funding: Not listed
Headquarters: Pangbourne, United Kingdom
Founded: 1899

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