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City of Austin

Municipal government delivering public services

Human Resources Advisor Senior - Employee Relations

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeAustin, TX, USA$72.2k - $90.3k /yr

About the Job

Requirements

  • Knowledge of federal, state, and local laws and ordinances governing personnel activities.
  • Knowledge of City practices, policies, and procedures.
  • Knowledge and practices of human resources program administration and management.
  • Knowledge of practices and methods of coaching and leading the work of others.
  • Knowledge of principles and applications of critical thinking and analysis.
  • Knowledge of customer service principles.
  • Skill in overseeing the maintenance of human resources program and process documentation, data, schedules, records, and files.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to coordinate deadlines, prioritize work demands, and assign and monitor work performed.
  • Ability to handle hostility, conflict, and uncertain situations.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to train others.
  • Ability to develop and maintain knowledge in assigned specialized human resources areas.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Graduation with a bachelor's degree from an accredited college or university in a related field, plus four years of human resources experience; one additional year of experience may substitute for education up to a maximum of four years.
  • Ability to read, write, and fluently speak English.
  • Must complete a skills assessment.
  • A driving record verification will be conducted; candidates who drive for work must meet the City of Austin Driver Safety Program standards.
  • The top candidate is subject to a minimum 10-year criminal background check and security threat assessment.

Responsibilities

  • Collaborate and serve as a strategic partner with senior leaders and management on human resources program analysis, implementation, and administration by providing operational oversight, advice, and analytical support.
  • Manage and resolve complex human resources issues, provide solutions for programs and processes, and monitor implementation of agreed actions until problems are resolved.
  • Advise and influence management in making sound human resources decisions.
  • Serve as a subject matter expert, advising and counseling management and employee groups on human resources issues and applicable regulations, programs, policies, and procedures.
  • Interpret and provide guidance on applicable systems, policies, procedures, strategies, process workflows, and regulations, and monitor compliance with policies, regulations, laws, and program objectives.
  • Identify, analyze, and recommend solutions for human resources problems using morale indicators and personnel measures such as surveys, turnover, and grievances; present recommendations for corrective action programs when needed.
  • Provide training to managers and supervisors on human resources topics and procedures.
  • Research, gather, analyze, and evaluate data and information; monitor program trends; review and quality-check program data; and develop and maintain management reporting to support decision-making and policy development.
  • Monitor and maintain system data, files, records, and reporting; transmit program data files to vendors; and develop, monitor, and implement information tracking systems.
  • Act as a primary contact for employee relations issues and administer and track programs managed by the Aviation Employee Relations Office.
  • Collaborate with Aviation and City of Austin personnel on employee relations issues, including interpretation of policies and procedures.
  • Provide guidance and best practices for employee relations functions involving Texas Workforce Commission hearings, Title VII and departmental harassment matters, grievances, unemployment claims, general employee relations issues and complaints, mediation, public information requests, and policy and procedure development.
  • Advise and counsel management regarding performance and disciplinary matters, applying employment law requirements, City of Austin Human Resources Personnel Policies and Procedures, Municipal Civil Service Rules, and Aviation procedures and standard operating procedures.
  • Investigate harassment, discrimination, retaliation, and employee conduct complaints; conduct mediations; resolve workplace conflicts; and provide recommendations to management.
  • Conduct training on employee relations or general human resources topics and remain current on employee relations matters for the department.
  • Travel to multiple work locations as part of regular duties; if unable to drive under the City Driver Safety Program, arrange transportation to and from those locations.
  • Work hours are normally 8:00 a.m. to 5:00 p.m., Monday through Friday, but may change based on departmental needs and include after-hours, holiday, or weekend work.

Desired Qualifications

  • Professional human resources experience providing guidance on employee relations matters.
  • Human resources experience resolving employee complaints and conducting complex workplace investigations, including writing investigation reports.
  • Experience handling grievances and reviewing corrective action letters regarding performance and disciplinary actions.
  • Experience creating professional, well-drafted investigation plans and reports.
  • Ability to travel to more than one work location.

About the Company

City of Austin

Municipal government delivering public services

1) What does the City of Austin do? It runs as a municipal government that provides public services to residents, manages city employees, and oversees city operations under a Council-Manager system with a mission to improve life for Austinites. 2) How do its products/services work? City services are delivered by city departments and staff to maintain safety, infrastructure, education, parks, housing, and daily public needs. The City Manager, chosen by the City Council, supervises employees and administers city affairs, aiming for reliable, efficient, and high-quality service. 3) How is it different from competitors? It emphasizes transparent practices, ethical leadership, engagement with residents, and equity, all guided by a formal mission to be the best-managed city and the most livable in the country. 4) What is its goal? To make Austin the most livable city in the United States by delivering above-national-standards services and continuously improving public administration.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Austin, TX
Founded
1839

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